Spain

Source: New Zealand Ministry of Foreign Affairs and Trade – Safe Travel

  • Reviewed: 15 December 2023, 09:05 NZDT
  • Still current at: 15 December 2023

Related news features

If you are planning international travel at this time, please read our COVID-19 related travel advice here, alongside our destination specific travel advice below.

Exercise increased caution in Spain due to the ongoing threat of terrorism (level 2 of 4). 

Spain

Terrorism
Terrorist groups, individuals returning to Europe from areas of conflict, and individuals adhering to various forms of extremist ideologies, continue to make threats to conduct attacks in Spain and across Europe. Groups adhering to various ideologies have conducted attacks in the past. Spanish authorities continue to report the disruption of planned attacks. Attacks could be indiscriminate, including in places visited by foreigners.

On 17 – 18 August 2017, two terrorist related incidents occurred in Las Ramblas, Barcelona, and Cambrils, approximately 120kms southwest of Barcelona. These events resulted in a number of fatalities and injuries.

The Spanish government maintains a national terrorism alert level in response to terrorist attacks in Europe and elsewhere, as well as information held by its security agencies.  The current alert level is available on the Spanish Interior Ministry’s website  (in Spanish).

The Basque terrorist organisation Euskadi Ta Askatasuna (ETA) announced a ‘definitive cessation of armed activity’ in October 2011, and a full disarmament took place in April 2017. ETA announced its full dissolution effective from 2 May 2018. 

New Zealanders in Spain are advised to keep themselves informed of potential risks to safety and security by monitoring the media and other local information sources. We recommend following any instructions issued by the local authorities and exercising a high degree of vigilance in public places, particularly at tourist sites, shopping areas and transport hubs, such as airports and railway stations.

Crime
Petty crime such as bag snatching and pick pocketing is common in Spain, and is particularly common in tourist areas and on public transport, especially in Barcelona and Madrid. Foreign tourists are targeted by professional thieves in Spain, and this regularly includes New Zealanders. We advise New Zealanders in Spain to maintain a high level of personal security awareness at all times and take steps to safeguard and secure personal belongings. You may wish to leave your passport and other valuables in a secure place and instead carry a photocopy of your document.

There are a wide variety of scams in operation, involving various forms of distraction to tourists while they are being pickpocketed. These distractions can be elaborate and involve accomplices. For example, an accomplice will “accidentally” dirty your clothing by spilling coffee or food on you to allow a seemingly helpful bystander to offer assistance in cleaning it while they pick the pockets of your clothing. Bags, wallets and purses are frequently stolen from restaurants, street side tables, and other crowded locations, such as beaches.

Thieves have been known to pose as police officers, asking to see wallets for identification purposes – if approached by someone claiming to be a police officer we recommend you show only your ID and not your wallet or other valuables. Thieves have also been known to target hotel rooms and safes.

Thieves are known to target motorists, especially in rental cars. Service stations are a popular area for thieves and they may try to convince you there is damage to the car, or in some cases, tourists have had their cars physically damaged e.g. punctured tyres – then had their belongings stolen whilst investigating. New Zealanders are advised to be wary of anyone who approaches or offers assistance and if you decide to stop and get out of the car to investigate, we advise you to lock all the doors and keep valuables in a safe place.

The Spanish Police provide information and helpful tips for tourists here:

The New Zealand Embassy website  provides advice on what to do if your New Zealand passport is lost or stolen.

Civil Unrest
Demonstrations occur regularly throughout Spain and can disrupt traffic and transport, leading to delays and the cancellation of services. There have previously been large gatherings of people in Barcelona and other areas of the Catalonia region in relation to the political developments there. While the majority are largely peaceful some protests can become violent with little warning, including instances of arson and vandalism. New Zealanders in Spain are advised to avoid all demonstrations and protests. Follow the advice of local authorities and monitor the media.

General Travel Advice
Keep your passport in a safe place and only carry a photocopy for identification purposes. Local authorities can request ID at any time and can detain a person until identity is proven. 

Parts of Spain can experience extreme temperatures in the summer months.  This can also increase the risk of forest fires.  Flash flooding can also occur.  We advise checking weather warnings in advance and following the advice of the local authorities.

New Zealanders travelling or living in Spain should have a comprehensive travel insurance policy in place that includes provision for medical evacuation by air.

New Zealanders in Spain are encouraged to register their details with the Ministry of Foreign Affairs and Trade.

If you enter Spain on a Spanish or other non-New Zealand passport, your access to consular assistance may be limited. Read our advice on dual citizenship here.

Travel tips


The New Zealand Embassy Madrid, Spain

Street Address Calle del Pinar, 7, 3rd floor, 28006 Madrid, Spain Telephone +34 915 230 226 Fax +34 915 230 171 Email madrid@embajadanuevazelanda.com Web Site http://www.mfat.govt.nz/spain Hours Mon-Fri 0900-1400, and 1500-1730, July and August: Mon-Fri 0830-1330 and 1400-1630

New Zealand Honorary Consulate Barcelona, Spain

Street Address Camelias, 32/Pasaje Camil Oliveras, Barcelona 08024 Telephone +34 93 209 5048 Email nzconsulatebcn@gmail.com Hours By appointment only

See our regional advice for Europe

Travelling in the Festive Season

Source: New Zealand Ministry of Foreign Affairs and Trade – Safe Travel

Travelling in the Festive Season

The holiday period in December and January is peak season for international travel, and we wish all New Zealanders safe travels over the summer holidays. We have some advice for Kiwi travellers to consider before departure:

  1. Register with the Ministry of Foreign Affairs and Trade on the SafeTravel website so that you receive important updates.
  2. Read the travel advisory for your destination so that you are aware of any potential risks.
  3. Organise comprehensive travel insurance. Getting travel insurance will help you avoid the high costs of medical treatment and rearranging your travel.To navigate the often complex world of travel insurance, read Consumer NZ’s handy guide.
  4. There’s still risk that your travel plans might be disrupted if you get COVID-19 overseas or if a new variant emerges. We recommend that you make contingency plans in case disruptions mean you need to support yourself overseas for longer than you planned. Read our COVID-19 travel advice here.
  5. Research specific visa requirements for where you’re travelling and ensure your passport is valid for at least 6 months after travel.
  6. Ensure your funds will be accessible to you where you’re going.
  7. Allow extra time to transit through airports and customs during peak travel season.
  8. Consult your doctor before travelling so you know you’re fit to fly. If you take medication, have copies of your prescriptions.
  9. Make copies of important documents (such as your passport and insurance policy) to take with you, and leave a copy with friends or family.
  10. Be aware of local laws and customs in the country you’re travelling to.
  11. If travel is disrupted, contact your airline or travel agent directly to check whether your flights have been affected, and consider alternative travel arrangements.

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Finland

Source: New Zealand Ministry of Foreign Affairs and Trade – Safe Travel

Finland

Terrorism
Terrorist groups, individuals returning to Europe from areas of conflict, and individuals adhering to various forms of extremist ideologies, continue to make threats to conduct attacks in Finland and across Europe.

Need a visa for travelling overseas?

Source: New Zealand Ministry of Foreign Affairs and Trade – Safe Travel

Need a visa for travelling overseas?

New Zealanders travelling overseas may require a visa in order to enter certain countries. Please check with your travel agent or with the Embassy or High Commission of the countries you intend to visit/transit to find out their visa requirements as the Ministry of Foreign Affairs and Trade is unable to advise on the visa requirements of other countries.  

You should research visa requirements well in advance of your departure. If you do not have the required visa for the country you wish to enter, your airline may refuse to board you. You also may be refused entry by border officials on arrival, as is their right with every visitor to their country.  

Some countries require that your passport has at least six months’ validity remaining after your intended departure from the country you are visiting. We recommend you also check with embassies of the countries you are planning to travel to for their passport validity requirements.

Other countries’ border control authorities may refuse entry to New Zealand citizens with a criminal record, in accordance with their regulations. This may be regardless of the seriousness of the crime or how much time has passed since the conviction occurred. All New Zealand citizens with a criminal record are urged to consult with the relevant country’s embassy or immigration authority to check that they meet the host country’s visa requirements well in advance of their travel. The New Zealand Government cannot resolve immigration violation issues for New Zealand travellers.

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Viet Nam

Source: New Zealand Ministry of Foreign Affairs and Trade – Safe Travel

  • Reviewed: 31 May 2022, 12:53 NZST
  • Still current at: 1 December 2023

Related news features

If you are planning international travel at this time, please read our COVID-19 related travel advice here, alongside our destination specific travel advice below.

Exercise increased caution in Viet Nam (level 2 of 4).

Viet Nam

Crime
There is a risk of petty crime against foreign tourists, particularly in public places and in larger cities. Bag slashing can occur in crowded areas such as markets, trains, buses and supermarkets as well as snatch and grab theft from thieves, including those on motorcycles, which can result in injury. Tourists have been robbed after withdrawing money from ATMs. To reduce the risk of this occurring we recommend you use ATMs located inside banks and shopping centres. When walking in public areas and travelling on public transport we recommend that you pay close attention to your personal belongings, and make sure they are secure at all times. 

There have been incidents of drink spiking followed by robbery and sexual assault reported in Vietnam. Extra care should be taken to ensure your food and drink is never left unattended. We recommend against accepting drinks from strangers or recent acquaintances.

Sexual assault and harrassment, including inappropriate touching and groping, does occur. You should take sensible precautions. Avoiding walking alone, especially at night.

There have been reports of personal or commercial disputes occassionally leading to threats of violence. If you are threatened with violence, report it to the local police.

Civil unrest
Political dissent is rare in Viet Nam and protests are generally not tolerated. We recommend you avoid any protests and demonstrations. Follow any instructions issued by the local authorities. Photography of the military, police or demonstrations is prohibited, and could result in detention. 

Landmines
There is a danger from unexploded landmines in former battlefields, particularly in central Viet Nam and along the Laos border. Mined areas may be unmarked. New Zealanders are advised not to stray off well used roads and paths in rural areas.

Scams
There have been reports of taxi scams involving foreigners, upon arrival at airports. Travellers are advised to take airport taxis, prearranged hotel transfer services or taxis from clearly marked ranks with minders. If you pre-book a taxi, make sure that any person holding a placard with your name on it knows your destination, and that the details of the vehicle and driver match those provided by the company

Commercial scams also occur in Viet Nam, offers that seem too good to be true may be a scam. For further information see our advice on Internet Fraud and International Scams.

Transport safety
Road safety is a significant concern in Viet Nam. Traffic accidents occur frequently, often causing death or serious injury. Motorcycle riders and pedestrians are common victims. Consider carefully the safety standards of any vehicle and any accompanying equipment, such as helmets, you may hire. 

Roads are often in a bad state of repair and driving conditions are chaotic.  Pedestrians are at particular risk since sidewalks are often not usable and people have to walk right along the roadside. Visitors should take only genuine taxis with meters, and ride-hailing services like Grab which is considered generally reliable and safe.  Many unofficial taxis are in poor condition and do not have seatbelts.     

Maritime safety has been a concern, including Ha Long Bay. Accidents on waterways occur, and there have been a number of fatalities in recent years from vessels sinking or catching fire. Consider carefully the safety standards of boat/tour operators.

General travel advice
Some border areas are sensitive and travelling through them is restricted. Check before travelling that you can access your route. 

Penalties for possession, use or trafficking of illegal drugs are severe and can include lengthy imprisonment.

We advise carrying a photocopy of the biodata page from your passport for identification and leaving your passport in a safe place such as your hotel safe.

Be aware that there are only basic medical services outside of the main cities in Viet Nam. You may need medical evacuation to a major centre, even for minor operations. New Zealanders travelling or living in Viet Nam should have a comprehensive travel insurance policy in place that includes provision for high risk adventure activities and medical evacuation by air.

New Zealanders in Viet Nam are encouraged to register their details with the Ministry of Foreign Affairs and Trade.

Travel tips


The New Zealand Embassy Ha Noi, Viet Nam

Street Address Level 5, 63 Ly Thai To Street, Ha Noi, Viet Nam Telephone +84 24 3824 1481 Fax +84 24 3824 1480 Email nzembassy.hanoi@mft.net.nz Web Site http://www.mfat.govt.nz/viet-nam Hours Mon – Fri 0830 – 1200, 1300 – 1700 hrs

New Zealand Consulate-General Ho Chi Minh City , Viet Nam

Street Address Suite 804, Level 8, The Metropolitan, 235 Dong Khoi Street, District 1, Ho Chi Minh City, Viet Nam Telephone +84 901 80 7770 Fax +84 28 3822 6905 Email nzconsulate.hcmc@nzte.govt.nz Hours Mon – Fri 0830 – 1130, 1300 – 1700hrs

See our regional advice for South East Asia

Chile

Source: New Zealand Ministry of Foreign Affairs and Trade – Safe Travel

  • Reviewed: 1 December 2023, 09:25 NZDT
  • Still current at: 1 December 2023

Related news features

If you are planning international travel at this time, please read our COVID-19 related travel advice here, alongside our destination specific travel advice below.

Exercise increased caution in Chile due to crime and the potential for violent civil unrest (level 2 of 4).

Chile

Civil Unrest
Protests and demonstrations occur regularly in Chile, particularly in central Santiago and other major cities. Dates of national significance such as 11 September (anniversary of the 1973 military coup), 18 October (anniversary of 2019 civil unrest), 29 March (anniversary of the Young Combatant) and 1 May (Workers’ Day) may be a focus for protesters and are often marked by demonstrations. Police may use tear gas and/or water cannons to disperse crowds.

New Zealanders in Chile are advised to avoid all protests and demonstrations as even those intended to be peaceful have the potential to turn violent with little warning. You should expect roadblocks and delays to public transport. We recommend monitoring local media for information on upcoming or expected events. New Zealanders who are in an area affected by demonstrations or violence should leave the immediate vicinity and follow any instructions issued by the local authorities.

Following civil unrest and violence across Chile that took place on 25 October 2020 during the national referendum on constitutional reform, there remains the potential for further demonstrations, protests and violent clashes in Santiago and other major cities, including Valparaíso, Viña del Mar, Punta Arenas, Puerto Montt, Concepción and Antofagasta. You should expect to see a significant police presence in major cities. Remain vigilant and avoid protests and demonstrations.

Chilean law prohibits political activity by foreign nationals visiting or living in Chile. Participation in protests or demonstrations may result in detention or deportation.

Crime
There are high rates of petty crime and property theft in Chile, particularly in urban areas frequented by tourists and foreigners such as Santiago, Calama, Valparaíso and Viña del Mar. New Zealanders should be vigilant at all times, due to the risk of mugging, pickpocketing, phone/bag snatching and drink spiking. A common tactic in tourist areas is for thieves to throw mustard or a similar substance on victims and then offer to help clean it off, while an accomplice steals their possessions.

New Zealanders driving in Chile should be alert to scams and thefts from vehicles. There are reports of perpetrators puncturing car tyres while vehicles are stopped at traffic lights or in parking areas, and using this as a distraction to steal items from the vehicle.

Violent crime, such as carjacking, assault and armed robberies have increased in recent years. No resistance should be given if you are a victim of crime as this could lead to an escalation in violence.

Taxis should be booked in advance by phone, especially late at night, rather than hailed on the street. Confirm you have the correct taxi before entering the vehicle, as there have been reports of people being robbed by fake and unlicensed taxi drivers, including airport taxis.

New Zealanders are advised to take particular care with their belongings, including passports, and maintain awareness of their environment in public places like restaurants, airports, the metro, on buses or at bus stations. The risk of crime increases after dark. Keep your passport in a safe place and only carry a photocopy for identification purposes. Extra caution with belongings is strongly advised on all public transport, including long distance buses, particularly between Calama and Antofagasta, San Pedro de Atacama or Santiago.

Terrorism
Small-scale bomb attacks and bomb threats occur from time to time in Santiago. These incidents are generally associated with domestic anarchist groups. They can occur any time of day and in some cases, have caused serious injuries. On 4 January 2019, an explosion at a bus stop in Santiago injured five people. Targets may include banks, churches, ATMs, public buildings and public transport facilities

Political Tensions
There is an ongoing conflict between protest groups and government authorities in Araucanía and other nearby provinces in southern Chile. This has occasionally resulted in  politically-motivated violence. Foreigners have not been directly targeted. A state of emergency is ongoing in the provinces of Biobio, Arauco, Cautin and Malleco. Comply with any instructions issued by the local authorities, including any curfews.

We recommend you exercise particular caution if travelling to this region, seek local advice and make amendments to your travel routes if necessary.

Landmines
Landmine fields are a danger in remote areas of the northern regions of Arica-Parinacota, Tarapaca and Antofagasta in the north and in the southern regions of Magallanes and Antártica, near the border with Argentina. Many landmines are located in border areas.

Although most of these areas are clearly marked and are being demined, some signs and fences are old and damaged, and may be difficult to spot. Travellers should check with local authorities before travelling to these areas, not enter restricted areas, stick to clearly marked roads, use official border crossings only, and observe all warning signs.

Natural Disasters
Chile is located in an active seismic zone and the most common natural disasters are earthquakes and volcanic eruptions. Other less frequent emergencies include flooding, forest fires, mudslides and tsunamis.

Chile has a number of active volcanoes, several of which pose a continued risk of eruption. Ashfall from previous eruptions has caused major disruption to air travel in the region.

New Zealanders should monitor local media reports and follow any restrictions and instructions issued by the local authorities, including evacuations. Chilean civil defence authorities use a series of colour codes to convey the public level of threat involved in any emergency event. Information and current alerts (in Spanish) are available on Chile’s National Emergency Office website.

General Travel Advice
New Zealanders travelling or living in Chile should have a comprehensive travel insurance policy in place that includes provision for medical evacuation by air. 

Authorisation from the Chilean government should be sought at least 90 days prior to your travel for mountaineering or scientific activities in ‘frontier’ regions.

New Zealanders in Chile are encouraged to register their details with the Ministry of Foreign Affairs and Trade.

Travel tips


The New Zealand Embassy Santiago, Chile

Street Address Isidora Goyenechea 3000, 12th Floor, Las Condes, Santiago, Chile Telephone +56 2 2616 3000 Fax +56 2 2951 6138 Email embajada@nzembassy.cl Web Site http://www.mfat.govt.nz/chile Hours Mon-Fri 0845-1300, 1400-1715 hrs

See our regional advice for Central/South America

South Africa

Source: New Zealand Ministry of Foreign Affairs and Trade – Safe Travel

  • Reviewed: 16 November 2023, 15:47 NZDT
  • Still current at: 16 November 2023

Related news features

If you are planning international travel at this time, please read our COVID-19 related travel advice here, alongside our destination specific travel advice below.

Exercise increased caution in South Africa due to violent crime (level 2 of 4).

South Africa

Crime
There is a very high level of violent crime in South Africa, which includes mugging, murder, sexual assault, carjacking, armed robbery and kidnapping. While most travellers are likely to experience a trouble-free visit, there is a serious risk of crime, particularly in city centres and townships. Although crime occurs at all hours, the risk significantly increases at night.  

Carjacking and theft from vehicles is a concern in South Africa, including car windows being broken and valuables taken while vehicles are stopped at intersections. When travelling by car, it is advisable to keep doors locked and windows up at all times, hide valuables from view and remain vigilant at intersections. Do not stop to assist with vehicle breakdowns, clear debris from the road or pick up hitchhikers. Criminals have posed as police officers asking for identification to rob tourists.

You should investigate your route in advance and check for any disruption before travelling by road. Travellers have been rerouted by their GPS through unsafe areas. You should use major roads where it is safe to do so and verify the safety of any alternate routes recommended by your GPS. Avoid shortcuts through townships due to an increased risk of crime.

Particular care should be taken with luggage and personal belongings in and around all airports. Where possible, luggage should be locked in secure plastic film. Criminals have followed tourists from the airport and later robbed them. Be particularly vigilant around the airport. Unsolicited offers of assistance with baggage and transportation arrangements, other than from official porters, should be declined. Avoid using Numbi Gate at Kruger National Park due to elevated levels of crime in the area.

Automatic teller machine (ATM) and ‘card skimming’ crimes are common. Criminals may loiter near machines to rob people making withdrawals. New Zealanders are advised to maintain security awareness when using an ATM, refuse offers of ‘help’, only withdraw small amounts, and avoid using them outside business hours. It may be safer to use ATMs located within a bank or shopping mall.

New Zealanders are advised to be conscious of personal safety at all times. We recommend you avoid travel after dark and to isolated areas and avoid displaying or wearing items that appear valuable, such as mobile devices, cameras and jewellery. If you are confronted by an armed individual, immediately comply and avoid resisting, as this could lead to an escalation in violence.

Terrorism
There is a threat of terrorism in South Africa. New Zealanders in South Africa are advised to keep themselves informed of potential risks to safety and security by monitoring the media and other local information sources. We recommend following any instructions issued by the local authorities and exercising vigilance in public places.

Civil unrest
Strikes and demonstrations occur from time to time in South Africa. There have been outbreaks of violence primarily directed toward refugees and other African migrants throughout South Africa. Violence could occur again at short notice and bystanders could be caught up.

New Zealanders are advised to avoid all demonstrations, protests and rallies as they have the potential to turn violent. You should not attempt to cross roadblocks. We recommend you monitor the local media to keep up to date with local events and follow any instructions issued by the local authorities.

Scams
Commercial and internet fraud is common in South Africa. New Zealanders should be wary of any offers that seem too good to be true, as they may be a scam.

Fake internet relationship schemes operate from some African countries. Be wary, do not meet up with or send money to any person you have any doubt about.

For further information see our advice on Internet Fraud and International Scams.

Hiking
Attacks against hikers have occurred at reserves, hiking trails, national parks, including Table Mountain, and other tourist attractions. To help prevent attacks, hike in a group and be aware of your surroundings and circumstances.

Public transport
Avoid using public transport, including buses, trains and minibuses. The ‘Gautrain’ high speed commuter train service which runs between Johannesburg, Pretoria and the Oliver Tambo International Airport, as well as the Blue Train and Ravos Rail, are, however, considered to be generally safe for tourists.

Travelling on foot is inadvisable in most areas. If walking is unavoidable, walk in busy and brightly lit streets and be aware of your surroundings. Avoid walking after dark.

Road conditions are generally good, but roads in the rural and more remote areas may be less maintained. Road safety is an issue due to poor driving habits and poorly maintained vehicles. Avoid driving after dark and be vigilant when the vehicle is stationary, including traffic lights, stop signs and motorway off-ramps. Ensure that the vehicle doors and locked and windows are closed at all times.

Outages 
Scheduled power outages regularly occur in South Africa, known locally as “load shedding”. These nationwide outages can take place at short notice, and can result in up to six hours or more without power per day.

Load shedding can affect private residences, hotels and businesses, as well as key infrastructure such as municipal lighting, traffic lights, water provision, fuel provision, ATMs and telecommunications. Load shedding can also result in interruptions to the supply of water. Load shedding may increase the existing risk of criminal activity, for example smash and grab crime during traffic jams or the targeting of residences when lights are out and security systems are not functioning.

Prepare in advance for load shedding, including:

  • Check with your accommodation provider about the measures they have in place to manage the impact of power outages and be prepared for issues that may arise as a result of outages.
  • Check planned municipal power outages on the Eskom website or via “load-shedding” apps.
  • Identify safe areas around the city, including hotels, hospitals or police stations that may not lose power. 
  • Have a communications plan for when there is no or limited power. This includes having power banks and additional charging cords and hard copies of important numbers.
  • Maintain several days’ worth of non-perishable food, drinking water, and other essential items, including medicine and first aid supplies. 
  • Have a supply of cash available in the event that electronic transaction systems are affected.
  • Store torches, batteries, radios and basic tools in quick-access locations.  
  • Monitor local media and follow the instructions of local authorities.
     

General travel advice
The South African Department of Home Affairs has updated travel regulations relating to travel with children. For more information on these changes please see the South African Department of Home Affairs website.

Penalties for possession, use or trafficking of illegal drugs are severe and can include lengthy imprisonment or fines.

New Zealand/South African dual citizens should be aware of the requirement for all dual citizens to enter South Africa on their South African passport. If you are not sure about your citizenship status, you should contact the nearest South African High Commission or Embassy, or the South African Department of Home Affairs.  

New Zealanders living or travelling in South Africa should have a comprehensive travel insurance policy in place that includes provision for medical evacuation by air.

New Zealanders in South Africa are encouraged to register their details with the Ministry of Foreign Affairs and Trade.

Travel tips


The New Zealand High Commission Pretoria, South Africa

Street Address 125 Middel Street, Nieuw Muckleneuk, 0181 Pretoria, South Africa Postal Address Private Bag X27, Brooklyn Square 0075, Pretoria, South Africa Telephone +27 12 435 9000 Email enquiries@nzhc.co.za Web Site http://www.mfat.govt.nz/south-africa Hours Mon – Fri 0800 – 1630hrs

See our regional advice for Africa

Fiji: Tropical Cyclone MAL

Source: New Zealand Ministry of Foreign Affairs and Trade – Safe Travel

Fiji: Tropical Cyclone MAL

Tropical Cyclone MAL is currently forecast to pass by the west of Viti Levu within the next 12 hours as a Category 3 cyclone, bringing with it gale and storm force winds and the potential for flash flooding. The Fiji Meteorological Service is issuing advice on its website here and Facebook account Fiji Met Service.

If you are in an area affected by the cyclone, you should follow the advice of the local authorities at all times (including any evacuation orders) and seek suitable shelter.

Visitors and tourists staying in travel accommodation should follow the guidance of hotel/resort management. It is generally considered sensible practice not to venture outdoors during a cyclone and remain well away from the sea and rivers. We recommend that you stay informed of developments by monitoring local news and weather reports.

Please also ensure that you keep your family and friends in New Zealand informed of your safety and well-being, including after the cyclone has passed.

New Zealanders in Fiji requiring emergency assistance should contact the local emergency services on the following numbers:

Fiji Police Force – 917

National Fire Authority – 910/911

Fiji Ambulance – 910/911

New Zealanders in Fiji requiring consular assistance can contact the New Zealand High Commission in Suva on +679 331 1422 or at NZSuva@mfat.govt.nz (for consular emergencies only after-hours on +64 99 20 20 20).

Associated Advisories:

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Israel, the Occupied Palestinian Territories and Lebanon: Security Situation

Source: New Zealand Ministry of Foreign Affairs and Trade – Safe Travel

Israel, the Occupied Palestinian Territories and Lebanon: Security Situation

On 7 October 2023, rockets were fired from Gaza across southern and central Israel, including Tel Aviv and Jerusalem. There is currently a large-scale ongoing conflict occurring in areas of southern Israel close to the border with Gaza and within Gaza. Israel has expanded its ground operations in Gaza and military operations are expected to continue. The conflict has the potential to impact the security situation in the wider region.

Demonstrations and unrest linked to the situation in the Middle East are occurring in countries worldwide. If you’re travelling overseas, it’s important to be aware of your surroundings and follow the instructions of the local authorities. Monitor local and international media for information about possible safety or security risks.

Tel Aviv’s Ben Gurion International Airport remains open and commercial flights are available, however airports may pause operations due to heightened security concerns. This may cause flight delays or cancellations. You should contact your airline to check your flight status, and the availability of flights, before travelling. We recommend that you also contact your travel insurance provider to see what insurance cover may apply in these circumstances.

The security situation remains highly volatile and fluid. We therefore continue to recommend strongly that those who want to leave Israel do so as soon as possible. International borders (air and land) in Israel and the Occupied Palestinian Territories could close at short notice. Your travel may be impacted.

Departures – Israel
Where New Zealanders have the option of travelling commercially to depart Israel they should pursue this. You may need to consider taking different routes to your original travel plans.

New Zealanders who are wanting to leave Israel but are unable to can contact the New Zealand 24/7 consular emergency line on + 64 99 20 20 20.

Flight schedules and operations could change or be interrupted at any time. We recommend strongly to those who want to leave Israel and can, do so as soon as possible.

Departures – Occupied Palestinian Territories
Options to depart the Occupied Palestinian Territories are extremely limited.

If you are a New Zealander in the Occupied Palestinian Territories and wish to depart, please contact the New Zealand 24/7 consular emergency line on + 64 99 20 20 20.

Departures – Lebanon
The ongoing conflict in Israel and the Occupied Palestinian Territories has the potential to impact the security situation throughout Lebanon. There are ongoing exchanges of mortar and artillery fire in South Lebanon, on the border with Israel. Tensions are high and the security situation could deteriorate further with little warning. We now advise that New Zealanders do not travel to Lebanon. If you are currently in Lebanon, we encourage you to leave now via commercial options.

New Zealanders in Lebanon should be aware that commercial options for departing the country could be severely disrupted or cancelled at short notice. Airports and airlines may pause or cancel operations at short notice. Road transportation could also be severely disrupted. New Zealanders who wish to depart Lebanon are responsible for their own departure.

Current advice for New Zealanders in Israel and the Occupied Palestinian Territories
The Ministry of Foreign Affairs and Trade now advises that New Zealanders avoid non-essential travel in Israel and the Occupied Palestinian Territories. Higher levels (do not travel) apply to some regions. Read our full updated travel advisory here. New Zealanders in Israel and the Occupied Palestinian Territories should adhere to any restrictions and instructions issued by the local authorities, such as curfews and travel restrictions. Areas of military activity should be avoided at all times. If you are in an affected area, shelter in place until it is safe to leave.

New Zealanders throughout the region are advised to remain security conscious. The security situation remains volatile and violence could escalate at short notice. We advise New Zealanders remaining in Israel and the Occupied Palestinian Territories to monitor the media and stay informed of developments. Please also contact your loved ones back home to let them know that you are safe.

We provide general advice on contingency planning for New Zealanders overseas to consider here.

Advice for New Zealanders considering travel elsewhere in the Middle East
If you are currently travelling in, or considering travel to, other countries in the region, including Egypt and Jordan, you should read our travel advice before travelling for the latest information. Make sure you register your details on SafeTravel so that you receive any updates to our advice while travelling.

Monitor the media to stay informed about current events in your travel destination.

All New Zealanders travelling overseas should take out comprehensive travel insurance.

Consular Assistance
If you require consular assistance please contact the New Zealand 24/7 Consular Emergency Line on +64 99 20 20 20.

The New Zealand Embassy in Ankara, Turkey covers Israel and can be contacted at +90 312 446 3333 or at newzealandembassyankara@gmail.com.

The New Zealand Embassy in Cairo, Egypt covers the Occupied Palestinian Territories and Lebanon, and can be contacted at +202 2461 9186 or at enquiries@nzembassy.org.eg.

Associated Advisories:

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Solomon Islands: Pacific Games 2023

Source: New Zealand Ministry of Foreign Affairs and Trade – Safe Travel

Solomon Islands: Pacific Games 2023

Advice for travellers to the Solomon Islands for Pacific Games 2023
New Zealanders heading to this year’s Pacific Games, taking place in the Solomon Islands from 17 November until 02 December 2023, are advised to read the following information, in conjunction with the travel advisory for the Solomon Islands.

Before you go
New Zealanders going to the event are encouraged to: 

  • Have comprehensive travel insurance that includes cover for theft, hospitalisation, death, repatriation, pre-existing conditions, medivac and any activities you wish to undertake that may be excluded from regular policies. If you do not have insurance, you are expected to pay any costs yourself.
  • Leave a copy of your travel insurance policy and passport with a trusted family member or friend.
  • Register your contact details with the Ministry of Foreign Affairs and Trade so we can send you important information following an emergency. 
  • Plan travel and accommodation well in advance and a have a contingency plan should things go wrong.

Safety and security

  • Criminal activity targeting foreigners, such as theft, robbery and burglary, and some acts of violence do occur, especially around Honiara.
  • Female travellers can be subject to sexual harassment and there have been incidents of sexual assault against tourists. Female travellers should take extra care, and avoid walking alone, particularly at night.
  • New Zealanders are advised to respect religious, social and cultural traditions in Solomon Islands to avoid offending local sensitivities. Modesty and discretion should be exercised in both dress and behaviour.

Where to get help
In an emergency call 999 for police, 911 for ambulance, or 988 for fire. Response times can vary 

Lost or stolen passports

  • If your NZ passport has been lost, stolen or damaged, you must apply for a replacement online: https://www.passports.govt.nz. It will be issued and despatched by DHL courier from the NZ Passports Office in New Zealand.
  • If you need to travel in a hurry, apply for an ‘urgent’ passport. It will be processed within 3 working days, plus courier delivery time.
  • When you lodge an application, your previous passport will be automatically invalid for travel so make sure you have made every effort to find it.
  • For all New Zealand passport questions, contact the NZ Passports Office in New Zealand: Tel: + 64 (4) 463 9360 or email DIA.

Consular assistance
Consular staff at the New Zealand High Commission in Honiara can give advice with the aim of helping you to help yourself. For information on what the High Commission can or cannot do, see: Our services | SafeTravel

New Zealand High Commission Honiara
Town Ground, Honiara, Solomon Islands
Hours: Mon – Fri 0800 – 1200, 1300 – 1630 hrs
Telephone: +677 21 502
Lost/Stolen Passports: + 64 (4) 463 9360
honiara.info@mfat.govt.nz

New Zealand 24/7 consular emergency line
For emergencies (e.g. hospitalisation/death) involving a New Zealand citizen overseas, see When things go wrong | SafeTravel or call the 24/7 Call Centre for advice: +64 99 20 20 20 (or from within NZ: 0800 30 10 30). Contact your travel insurer to invoke the relevant policy cover for your situation.

Associated Advisories:

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