27 November 2024 New Palmerston North walkway offers play opportunities for the community What used to be a gloomy and unappealing walkway in Palmerston North is now a fun-filled place where tamariki can linger and play.

Source: New Zealand Government Kainga Ora

A partnership between us, Palmerston North City Council and Sport Manawatū has transformed the Wharenui Walkway between Rangiora Avenue and Wharenui Terrace into a colourful, inviting space filled with play opportunities.

The walkway has always been an essential asset for the community. Many tamariki and whānau walk along daily as it’s the connecting link between the Roslyn community and Terrace End School. It also crosses a new Kāinga Ora social housing development of 14 homes.

From left to right: Whitney Le Comte (Sport Manawatū), Manumea Durie (Palmerston North City Council) and Lusia Luamanu (Kāinga Ora).

Manumea Durie, Play Advisor at Palmerston North City Council, spotted an opportunity to enhance the walkway and worked with Sport Manawatū on how it could provide play opportunities for all ages, abilities and backgrounds.

“Play is for everyone and it’s an amazing way to bring people together and make a space feel more vibrant, safe and welcoming,” says Manumea. “We also know that play has a huge impact on someone’s mental, physical and emotional health.”

Whitney Le Comte, Tamariki Advisor at Sport Manawatū, utilised the existing relationships with Terrace End School to ask students to come up with suggestions about which play elements they wanted to see on the walkway. The tamariki submitted various ideas, including lots of colour and positive affirmations.

“We gave the ideas to a local artist who used the student’s themes alongside some classic play-on-the-way designs to create the walkway,” says Whitney. “It was important that the tamariki got to see some of their ideas within the playful activation in their community for a sense of belonging.”

Kāinga Ora Senior Housing Support Manager Lusia Luamanu, who supports Kāinga Ora customers to live well in their homes, says the walkway is a great opportunity to connect (new) customers with the wider community.

“It is wonderful to see so many people enjoying the new walkway. Kids especially seem to enjoy running, jumping, hopping, and skipping, which are so important for developing their fitness, coordination, endurance, and strength,” ends Whitney.

Watch a short video of the new Wharenui walkway(external link).

Page updated: 27 November 2024

Reception for the 50th anniversary of Citizens Advice Bureau Wellington

Source: New Zealand Governor General

E nga mana, e nga reo, e nga iwi o te motu e huihui nei, tēnei aku mihi nui ki a koutou. Kia ora tātou katoa.

I specifically acknowledge: Andrew Hubbard, Deputy Chief Executive, Citizens Advice Bureau New Zealand; Helen Rodenburg, Chairperson; and Jeremy Kennerly, General Manager, Citizens Advice Bureau Wellington. Kia ora koutou.

It is my pleasure to welcome you here to Government House Te Whanganui-a-Tara, to celebrate the 50th anniversary of Citizens Advice Bureau Wellington.

Celebrating this significant milestone with you today is particularly poignant to me, because I was raised in a household of volunteers. My Grandmother was J.P. and a Māori Warden in South Auckland, and along with my grandfather, she ran a vegetable garden to feed the wider community. 

Seeing the many ways they lent their skills and knowledge for the betterment of others, taught me how our communities flourish thanks to those who selflessly give their time to many endeavours. It would also inspire me to volunteer, which eventually lead me towards my chosen career path.

Volunteers work in their communities, not for thanks or for recognition, but because they see a need, and they have the skills to do something about it.

As Governor-General, I now have the great privilege to meet with many volunteers who contribute around Aotearoa, and ensure they are rightfully acknowledged for all that they do to make our communities diverse, enriched, and connected.

For the past 50 years, the people of Wellington have had a knowledgeable, inquisitive, and determined group of volunteers and staff who have been contributed to the success of Wellington C.A.B.

The global C.A.B. initiative began when people were in dire need of support to cope with the immense stress and trauma of World War II.

After the war, there remained a necessity for experts to assist those navigating an increasing number of laws and regulations that come with living in a modern society. The idea caught on, and Citizens Advice Bureau expanded globally, finding its way to New Zealand in 1970, and then to Newtown in 1974.

Coincidentally, one of my predecessors, Sir Anand Satyanand, provided legal advice as a young law graduate at that very first CAB in Ponsonby. His wife, Lady Susan, spent 10 years volunteering right here at the Wellington CAB.

Society is complex, and not always intuitive. To participate fully, requires an understanding of mechanisms that may not be apparent to many people.

It is reassuring to know that for 50 years, Wellington has had the advocacy of the Citizens Advice Bureau, to help with almost any query that may arise. This support, freely given, and without judgement or reservations, has been deeply appreciated here in the Capital.

On behalf of all Wellingtonians past and present, who have sought your expert advice, who have found solutions to problems great and small, and whose lives you have made all the more easier – thank you for all that you do.

This important work is echoed the whakataukī: ‘I orea te tuatara, ka patu ki waho. A problem is solved by continuing to find solutions.’

Congratulations once again for 50 years of service to the Wellington Region, and I wish you all the very best for the years ahead.

Kia ora hui hui tatou katoa.

26 November 2024 Future looks bright again thanks to new home For Amye, her new Kāinga Ora home in Dunedin means she can live her life how she wants and get back to what she loves doing – working.

Source: New Zealand Government Kainga Ora

“This place has given me the chance to get back on my feet. It’s meant I’ve fully brought the value of work back into my life again,’’ says Amye.

Amye spent much of her twenties working in Australia, but her life took an unexpected turn when she moved to Mosgiel to support her sister and niece through some personal struggles. Further changes in her sister’s life meant Amye was left to look after her niece by herself.

“It was a massive thing for me to suddenly be looking after a teenager! But I knew I had to carry on and do the best I could for the sake of my sister,” Amye says.

When her niece eventually left home, she began to ponder her own next steps.

“I decided it was time to put myself first again. I always like to feel useful, to feel like I’m contributing to something and that’s what I had been missing.

“I needed to get back to where I was before all of that, and that’s when I came across the ‘The Bowling Club’ in Dunedin,” Amye explains.

A community eatery, The Bowling Club is an affordable food organisation providing cheap, wholesome meals to the people of Dunedin. Having grown from humble beginnings in a food truck to a full-scale operation, The Bowling Club was in need of extra hands at the time Amye was itching to start working again.

“They liked me and I started helping them out so I could get back in the groove of working. I was stoked, I had a purpose in life again.”

The Bowling Club was well-suited to Amye’s skillset – previously she had worked as a deli service manager – and she thrived being amongst food preparation processes again and interacting with the people who visited the Club for belly-warming goodness.

But it’s a recent move to a new Kāinga Ora home in Dunedin, that’s been even more life-changing.

“Because my lovely new home is closer to The Bowling Club I’ve been able to commit to more hours there and get more involved in the day-to-day running of the place.”

Her work ethic and drive to get daily tasks done were quickly recognised and Amye has recently been offered paid work and more hours at the Club.

Reflecting on this, Amye is glowing about what her new Kāinga Ora home has done for her.

“I’m excited for the future for the first time in a while. I’m now The Bowling Club’s Front of House Manager – something I never would’ve entertained if it wasn’t for the way my life has changed thanks to this home.

“And I can’t wait to have my first Christmas here!”

Amye is loving her work at The Bowling Club

Page updated: 26 November 2024

New Zealand Red Cross National Council Meeting

Source: New Zealand Governor General

E nga mana, e nga reo, e nga iwi o te motu e huihui nei, tēnei aku mihi nui ki a koutou. Kia ora tātou katoa.

I specifically acknowledge: Kerry Nickels, New Zealand Red Cross National President; Sarah Stuart-Black, New Zealand Red Cross Secretary General, and all our esteemed international guests. Tēnā koutou katoa.

As patron of the New Zealand Red Cross, I am delighted to join you for your National Council meeting here, in Te Whanganui-a-Tara.

I wish to begin by noting that your National President, Kerry Nickels, is coming to the end of a six-year term, and to take this opportunity offer my sincere thanks to you, Kerry, for your service and all you have achieved during your tenure.

Over the past six years, we have seen significant crises unfold, both in New Zealand and internationally, requiring large-scale responses from Red Cross. Kerry, I have no doubt that your calm and steadfast leadership was profoundly valued during such demanding and often frightening times. I wish you all the very best in your next chapter.

Governors-General have been associated with the New Zealand Red Cross since 1915, when one of my predecessors, Lord Liverpool, called meetings at Government House to formally establish Red Cross’s presence in New Zealand. This enduring legacy is one I am proud to continue, some 109 years later.

However, I do note that Lord Liverpool’s early involvement was perhaps somewhat controversial – described in one instance as ‘bombastic and interfering’ – so you’ll be pleased to know not all vice-regal legacies remain.

The call to form the New Zealand branch of the Red Cross came in response to the humanitarian crisis following the First World War.

Over a century later, while the world is of course a vastly different place, international conflicts tragically remain an increasingly pressing and complex issue. At the same time, the devastating impact of climate change brings with it an increasing number of extreme weather events, occurring with greater severity.

It is reassuring to note that, throughout its history, Red Cross has evolved and adapted to respond to these most pressing issues of our time, so that it may continue to assist New Zealanders – and those abroad – when they are in greatest need.

Earlier this year, I visited communities in Tairāwhiti and the Hawke’s Bay affected by Cyclone Gabrielle. Despite the abiding sense of grief and loss, and the immense devastation, residents repeatedly spoke of their immense gratitude towards the Red Cross for their immediate and unwavering support – particularly the people of Te Karaka.     

I note the Red Cross’s proud history of community support has just commemorated a significant anniversary, with the town of Pahīatua marking 80 years since welcoming the first formal refugee settlement in Aotearoa – some 700 Polish children and 100 accompanying adults, fleeing Soviet forces during World War II.

Since then, many thousands of refugees seeking safety, stability, and the protection of their human rights, have been supported by Red Cross to settle in their new home of Aotearoa.

These are just some of the ways Red Cross, its leadership, staff, and thousands of volunteers support our diverse communities – and I know your presence is felt, and appreciated, across all the many facets of the work in which you are involved.

On behalf of all New Zealanders, I thank you for your commitment to caring for others and upholding their mana when they need it most. Your mission to ‘improve the lives of vulnerable people, by mobilising the power of humanity and enhancing community resilience’ resonates as clearly today as it did in 1915.

As Governor-General, and your proud patron, my sincere thanks once again for all the support you provide to New Zealanders across the country – and I wish you all the very best for the years ahead.

Kia ora huihui tatou katoa.

22 November 2024 Students lay the foundation for a career in trades The Kāinga Ora Downer cadetship programme is winding up another successful year teaming school students up with maintenance contractors to learn the skills of a trade.

Source: New Zealand Government Kainga Ora

The three school holiday intakes saw a total of 54 aspiring students come together from Auckland Seventh Day Adventist High School, Southern Cross College, Papakura High School, Alfriston College, James Cook High School, Otahuhu College and Waiuku College.

In term two, Azeala from Alfriston College jumped at the chance to gain hands-on experience with Panorama Painters. “I currently take a building course at the MIT Tec Park in Manukau, and this programme has helped me see a lot of the practical side of what carpenters do. I want to make a future out of this.”

Mika from Papakura High School worked with Hauraki Plumbing and really enjoyed the varied nature of the work. “We replaced leaky taps, we went under the house, we used tools, we fixed toilets. I really enjoyed it. It was a hands-on job, where you look at a problem and work out how to fix it. You have to use your brain and also use physical labour.”

During each school term, the Downer Trades Resource Team visit secondary schools in South Auckland, which is the area they service under their Kāinga Ora maintenance contract. They talk about the benefits of gaining trade skills and recruit keen students to the next intake of the cadetship programme.

Kevin Barry, Senior Trades Resource Manager at Downer explains.

“The students let us know the trades that interest them, and we pair them up with our subcontractors for the full two weeks, working on Kāinga Ora homes. Plumbing and carpentry are very popular, followed by electrical works, and recently we’ve offered project management, too.”

On the tools

“The students learn a variety of technical skills, giving them invaluable experience of the real working world and the chance to see for themselves the opportunities that lay ahead if they choose a career in the trades.”

“At the end of the second week, a graduation ceremony is held for the students. The subcontractors are there and always cheer loudly as their students go up to collect their certificates. The proud family members are always thrilled and thankful that their tamariki got to experience this opportunity. It’s awesome.”

Nigel Chandra, Kāinga Ora Construction Plus Manager, explains that the cadetship programme started over five years ago with just five students, and it now averages around 20 students per term.

“It’s important to Kāinga Ora that we can help build connections for those within our communities. This programme gives students a chance to gain autonomy, capability and capacity to then head into employment.”

This year, the New Zealand Building and Construction Industry Training Organisation (BCITO) has partnered with the programme to offer students credits for the attending. Those credits count towards a formal apprenticeship, if the student decides to go down that path.

“This year we have really been fortunate to bring in BCITO,” says Nigel. “They offer up to twenty valuable credits to students who are on the programme. This means a lot for the students – it gives them a head start.” 

Page updated: 22 November 2024

21 November 2024 Tali and Tui’s boxfit sessions are a knockout Tali and Tui are leading the charge for fitness and wellbeing in their Kāinga Ora apartment complex in Auckland. Most afternoons you can find them at the complex’s community room where they lead free boxfit coaching sessions – and the local children can’t get enough!

Source: New Zealand Government Kainga Ora

Tali and Tui say coaching boxfit is their way of being good role models to children, both their own and the neighbours. More than anything else in life, they aspire to be good dads.

“We didn’t have great childhoods, and we remember feeling lonely and unwanted,” says Tali who, with his wife Siu, has four children. “It’s important to me that my kids feel loved and wanted. I believe that what children need most is time, so I spend as much time as possible with them.”

Tali started boxfit sessions two years ago with his son, Kele, now 10. “He was getting bullied, and he asked me to teach him how to fight. I said, ‘You don’t need to know how to fight, you need to know how to make friends.’

“I thought boxfit looked like something fun we could do together, so I bought a punch bag and gloves then googled the instructions. Right away, neighbourhood kids asked to join in. Since then, I’ve focused on helping all the kids gain confidence and fitness, to be leaders.”

Soon, coaching sessions were so popular that Tali needed help. He called on his brother-in-law Tui and approached Kāinga Ora for support. Kirsten, Coordinator for Community Development and Engagement, helped them assemble a collection of boxing gear, and to timetable regular sessions in the complex’s shared spaces. Sparring practise is closely supervised inside the community room, while fitness drills continue in the playground.

Now the pair run a free after-school programme three afternoons a week, coaching around 20 children per session.

“What Tali and Tui are doing is very generous and it’s having a hugely positive impact on the children. Now they’re demonstrating leadership qualities by looking out for each other and taking care of the community room,” says Kirsten.

“This is exactly what our community rooms are about: spaces where customers can come together to share their knowledge and skills, to get to know each other. It’s not about boxing, it’s about relationships.”

For Tali and Tui, it’s a dream come true. “For us, life is about giving what we have to kids because you don’t know what they’re going through. Maybe they’re not getting what they need, and we can do something small to make a difference,” says Tui. “We’re there to give what we can – maybe through our classes we can make a kid who’s sad feel good.” 

Page updated: 21 November 2024

Laos

Source: New Zealand Ministry of Foreign Affairs and Trade – Safe Travel

  • Reviewed: 20 November 2024, 14:55 NZDT
  • Still current at: 20 November 2024

Related news features

If you are planning international travel at this time, please read our COVID-19 related travel advice here, alongside our destination specific travel advice below.

Avoid non-essential travel to Xaisomboun Province due to the potential of violent incidents, such as shooting attacks (level 3 of 4).

Exercise increased caution in Bokeo Province along the borders with Myanmar, Thailand and around the Golden Triangle Special Economic Zone due to criminal activity (level 2 of 4). Criminals, drug traffickers and other people pursuing illegal activities, including employment scams, operate in these areas.
 
We advise New Zealanders to exercise increased caution elsewhere in Laos (level 2 of 4).

Laos

Crime
On occasion, violent crime, such as robbery and sexual assault has been known to occur, including in Vientiane, Luang Prabang, and Vang Vieng. There have been reports of violent muggings which have involved the use of guns and knives. As victims of robbery are often targeted due to their perceived wealth, it is advisable to avoid wearing or displaying items that appear valuable, such as electronic devices, cameras and jewellery. No resistance should be given if you are the victim of a robbery or mugging as this could lead to an escalation in violence.

Petty crime, including bag snatching from passing motorcycles, is prevalent in cities and tourist areas. Thieves often work together and may distract victims and rob them while their attention is diverted. Local law enforcement’s response to crime is often limited. We recommend paying close attention to your personal security and belongings at all times, avoid travelling alone and late at night, avoid unlit areas and roads. To help prevent a total loss, you should consider not carrying your passport, debit and credit cards, and cash all in the same bag.

There have been a number of drug-related deaths among foreign nationals visiting Laos. Some tourists have had their drinks or food spiked with drugs and have subsequently been assaulted. Extra care should be taken to ensure your food and drink is never left unattended. We recommend against accepting drinks from strangers or recent acquaintances. Restaurants offering ‘Happy’ or ‘Special’ menu items, particularly pizza or shakes, should be avoided as they may contain unspecified amounts of opium and other unknown substances. In November 2024, there have been several cases in Laos of suspected methanol poisoning after consuming alcoholic drinks. Be cautious about consuming alcoholic beverages, particularly cocktails and drinks made with spirits that may have been adulterated with harmful substances. Know the signs of methanol poisoning and seek immediate medical attention if suspected.

Scams
There have been reports of local motorcycle rental companies arranging for rented motorcycles to be deliberately stolen or damaged, in order to charge the renter large amounts of money in “compensation”. Always make sure your travel insurance covers medical and other costs associated with motorcycle rental and accidents. Never provide your passport as a deposit or collateral when hiring a vehicle. Only rent from a reputable vehicle hire company. 

Local travel
Unexploded landmines and ordnance pose a significant threat in Laos, particularly in Xieng Khouang Province (Plain of Jars) and the Lao-Vietnamese border area along the Ho Chi Minh Trail. We advise you not to stray off well‑used roads and paths in rural areas. Never pick up unknown metal objects. Mined areas are often unmarked.  

The area near the border with Myanmar and the Mekong Riverbank border with Thailand are known drug smuggling routes. There have also been small-scale skirmishes between anti-government groups and government troops in isolated areas along the Thailand border.  

New Zealanders should exercise caution if contemplating participation in river and water-based activities in Laos. Tourists have been killed and seriously injured participating in activities such as jumping, tubing, rafting and ‘fast boat’ river travel. New Zealanders are advised to carefully consider the risks of participating in such activities, as sufficient safety equipment may not be provided and safety regulations may be lower than what you would expect in New Zealand. You should always use the safety equipment supplied and avoid operators who do not take the necessary safety precautions to ensure passenger safety, such as providing life jackets.

Civil unrest
Isolated incidents of violent civil unrest, including armed attacks and bombings, have occurred in the past in Laos. New Zealanders are advised to avoid all demonstrations and protests, monitor the media for information on potential safety risks and comply with any instructions issued by the local authorities.

General travel advice
It is a requirement under Lao law to carry identification at all times. Police undertake frequent checks and failure to provide suitable identification may result in a fine or detention. 

New Zealanders travelling or living in Laos should have a comprehensive travel insurance policy in place that includes provision for adventure activities (if you are planning on doing any) and medical evacuation by air.

Intimate relationships between foreigners and Lao citizens are illegal, except when the two parties have been married in accordance with Lao law.

Penalties for possession, use or trafficking of illegal drugs are severe and can include the death penalty.

Exercise caution in relation to offers of employment that appear ‘too good to be true’.  There have been a number of cases where victims have been trafficked into online scamming or other fraudulent activity, with poor pay and living conditions, restrictions on movement, and the possibility of severe mistreatment.

Photography of military establishments or officials is prohibited, and could result in detention. If in doubt, don’t take a picture.

The rainy season normally runs from May to October. During this time, there is a heightened risk of flooding and landslides, particularly in provinces along the Mekong River in Southern Laos. Keep informed of regional weather forecasts and follow the advice of local authorities.

New Zealanders in Laos are encouraged to register their details with the Ministry of Foreign Affairs and Trade.

Travel tips


The New Zealand Embassy Bangkok, Thailand is accredited to Laos

Street Address M Thai Tower, 14th floor, All Seasons Place, 87 Wireless Road, Bangkok Postal Address PO Box 2719, Bangkok 10500 Telephone +66 2 254 2530 Email info@newzealandembassybkk.com Web Site http://www.mfat.govt.nz/thailand Hours Mon-Fri 0800-1200, 1300-1630 hrs

See our regional advice for South East Asia

19 November 2024 Adventuring guinea pig inspires childhood tale Nelson author Caroline’s special childhood friend, Norman Guinea Pig, is living on in the pages of a children’s book she has written in her retirement.

Source: New Zealand Government Kainga Ora

Caroline, who has been in her Kāinga Ora home for 6 years since her eyesight started declining, is a self-published writer of a children’s book called Norman Guinea Pig and his big adventure, which is based on a true story.

The book is stocked in bookshops and other stores across Nelson Tasman, including Paper Plus, with Caroline selling 360 copies since it was published a year ago.

Caroline says the real-life version of Norman Guinea Pig lived with her family on a farm near Nelson and was a much-loved pet of hers from the age of 8.

“I named my guinea pig after my Uncle Norman, who was my favourite uncle. He was tall and skinny so I got a bit of flak for naming my guinea pig after him because Norman Guinea Pig was big and fat. Norman Guinea Pig always lived inside with us,” Caroline explains.

Norman Guinea Pig and his big adventure, which is aimed at five to eight-year-olds, is the tale of a guinea pig who is cared for by a little girl called Polly and feels lucky to “to have a family who loved me as much as I loved them”.

One day he goes on a big adventure and gets lost, just like Caroline’s pet guinea pig did. “Norman was lost for 3 months and we found him in a culvert on the farm,” Caroline says.

Caroline, who worked in hospitality before retirement, said she was inspired to write her first book during the first Covid lockdown. “It’s my first piece of writing and it was just in my head. I’ve had a very busy life so I thought: ‘I must get it all out of my head’.

“I was up on the walking track near my house during the first lockdown and all the ideas were swirling around in my head. It was a Tuesday night and I thought: ‘Tomorrow, I’m going to write everything down’ and it took me an hour and a half once I got started.”

Due to her deteriorating eyesight, Caroline handwrote the book and passed it to a Blind Foundation volunteer who then typed it up for her.  After finding a local illustrator to bring Norman and the other characters to life in colour, the book was ready for Caroline to publish it. She has since done all her own publicity of the book, including approaching businesses to stock it.

Caroline has just finished writing another book and is now looking for a publisher for it. She also has ideas for another three books.

She says she still can’t believe what’s happened since deciding to take the plunge as an author.

“Sometimes you have to pinch yourself to believe that you can go from having no experience doing something to just doing it. It’s all about never giving up on your dreams.” 

Page updated: 19 November 2024

Kiwis lose $184 million to scams

Source: Consumer Affairs – New Zealand Government

The latest figures provided by the major banks to Consumer Protection for Fraud Awareness Week shows $184 million was lost to bank scams.

While the figure has fallen slightly from last year, it still proves scammers keep evolving to become more complex.

This Fraud Awareness Week we’re encouraging New Zealanders to know the signs of phishing, imposter and online shopping scams so they can take action to protect themselves and their family. If you suspect you are being scammed, it’s best to be cautious.

Stop them, before they start

If you are approached for money or personal information trust your instincts and shut down the discussion. Don’t be afraid to delete an unusual text message or hang up on a phone call you weren’t expecting. It’s ok to hang up, walk away, ignore it and move on.

Learn how to shut down scams before they start. 

Stop them before they start — Consumer Protection

If you have been targeted by a scam:

•    stop all contact with the scammer
•    do not make any more payments
•    contact the bank or service you sent money through
•    report it to Cert NZ.

Report an incident – business and individuals(external link) — Cert NZ

Philippines: Typhoon MAN-YI

Source: New Zealand Ministry of Foreign Affairs and Trade – Safe Travel

Philippines: Typhoon MAN-YI

Tropical Storm MAN-YI is forecast to move towards the north-eastern coastline of the Philippines over the next couple of days. MAN-YI is forecast to intensify into a category 4 typhoon on or around the 16th of November prior to making landfall north of Manila.

The Philippine Atmospheric, Geophysical and Astronomical Services Administration (PAGASA) is issuing advice on their website, and social media platforms Facebook and Twitter.

We advise New Zealanders in Philippines to follow the advice of the local authorities at all times (including any evacuation orders) and seek suitable shelter. Visitors and tourists staying in travel accommodation should follow the guidance of hotel/resort management. It is considered sensible practice not to venture outdoors during a super typhoon and remain well away from the sea and rivers.  We recommend you stay informed of developments by monitoring local news and weather reports.

Please also ensure you keep your family and friends in New Zealand informed of your safety and well-being, including after the typhoon has passed.

New Zealanders in Philippines requiring emergency assistance should contact the local emergency services on the following numbers:

  • National Emergency Hotline | 911
  • Philippine Coast Guard (PCG) | 8527-3877 / 8527-8482
  • Metropolitan Manila Development Authority (MMDA) | 136 / 8882-4151 to 77
  • Philippine Red Cross (PRC) | 143 / 8790-2300
  • Philippine National Police (PNP) | 9117 / 8723-0401 / 8537-4500
  • Bureau of Fire Protection (BFP) | 8426-0231 / 8426-0195
  • Department of Health (DOH) | 8711-1001 to 02 / 8740-5030
  • National Disaster Risk Reduction and Management Council (NDRRMC) | 8911-1406
  • Philippine Atmospheric, Geophysical and Astronomical Services Administration (PAGASA) | 8284-0800
  • Department of Social Welfare and Development (DSWD) | 8931-8108

New Zealanders in the Philippines requiring consular assistance can contact the New Zealand Embassy in Manila on +63 2 234 3800 or at NZEMmanila@mfat.govt.nz or for emergencies after-hours on +64 99 20 20 20.

Associated Advisories:

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