Category: New Zealand Government

Source: New Zealand Ministry of Foreign Affairs and Trade – Safe Travel

New Zealanders heading to Spain for this year’s America’s Cup (22 August-21 October) are advised to read the following information, in conjunction with the travel advisory for Spain.

Before you go
Over 2.5 million visitors from all over the world will be heading to Barcelona for the 37^th America’s Cup. New Zealanders travelling to the 37AC are strongly encouraged to: 

·        Plan travel and book/confirm accommodation well in advance. Have a contingency in place should things go wrong.

·       Have comprehensive travel insurance that includes cover for theft, travel and accommodation disruption, hospitalisation, pre-existing conditions, death, emergency repatriation, and any activities you wish to undertake that may be excluded from regular policies.  If you do not have insurance, you are expected to pay any costs yourself.

·        Leave a copy of your travel insurance policy, itinerary and passport with a trusted family member or friend.

·      Register your contact details with the New Zealand Ministry of Foreign Affairs and Trade so you can receive important information from us in an emergency. 

·       If you intend to drive in Spain, make sure your New Zealand driver licence  is valid and you obtain either an international driving permit  or an official translation well before you depart New Zealand. DGT (Spanish equivalent of New Zealand Transport Agency) advise that both documents must be carried along with passport when driving. The Embassy recommends that, if carrying your passport, it always be stored securely. If you lose your New Zealand driver licence while overseas, contact the New Zealand Transport Agency  about a replacement or to obtain a ‘certificate of particulars’.

Safety and security

·     Petty crime such as bag/mobile phone snatching and pick pocketing is common in Spain, particularly in and around major cities and tourist sites, on public transport, in airports and railway stations, and hotel lobbies. Remain alert to your surroundings. Never leave bags or belongings unattended, when checking in at hotels, hiring a car or in restaurants even for short periods. Wear backpacks on your front in crowded areas. For further information, see our SafeTravel tips.

·         Ensure you keep your passport and personal belongings secure at all times.

·         Don’t leave luggage or valuable items in your car.

·         Be sure to keep hydrated in warmer weather.

·         Remove all accreditations and passes from sight when not being used.

·      A heightened threat of terrorism remains throughout Spain. Demonstrations and protests occur frequently and may turn violent. Make sure you familiarise yourself with the information and advice on the travel advisory for Spain.

·         If a crisis occurs, follow the advice of the local authorities.

 

Extreme temperatures

Extreme temperatures can affect many areas of Spain over the summer months. Follow the Spanish Meteorological Office (AEMET) and European Meteorological Services for severe weather warnings. 

Health New Zealand has information on how to cope in hot weather. You can also follow guidance from the Spanish Ministry of Health (in Spanish).

In extreme weather:

• Drink plenty of liquids even if you don’t feel thirsty.
• Reduce active physical activity outdoors during the hottest hours.
• Seek shade, cover your head, wear light-coloured clothing and footwear.
• Take care of your skin with appropriate sunscreens and wear sunglasses.

Check with your travel provider and follow the advice of local authorities.

Lost or stolen passports

·    The New Zealand Embassy Madrid does not issue passports. If your NZ passport has been lost, stolen or damaged, you must apply online for a replacement: www.passports.govt.nz . It will be issued by the NZ Passports Office in London and despatched by DHL courier.

·         If you need to travel in a hurry, apply for an ‘urgent’ passport. It will be processed within 3 working days, plus courier delivery time.

·        When you lodge an application, your previous passport will be automatically invalid for travel so make sure you have made every effort to find it first.

·       For all New Zealand passport questions, contact the NZ Passports Office in London: Tel: +44 207 968 2730 or email london@dia.govt.nz.

 

Medical attention
Barcelona’s main public hospitals are: Hospital Clínic, Hospital del Mar, Hospital de la Santa Creu i Sant Pau and Hospital Universitari de la Vall d’Hebron. We recommend contacting your insurance company if you need to seek medical assistance. Without insurance, you may be required to pay your own costs, including repatriation and medical escorts.  

Victim of petty crime/theft in Barcelona
Contact your travel insurer for emergency assistance and report lost/stolen credit cards to your bank and arrange for replacement cards and emergency funds. You may need to file a police report for insurance purposes. Victims of crime can make a police report with the regional police body, Mossos d’Esquadra. All stations have a remote translation service available, or in-person services are available at the following stations in the city centre:  

Police Station	Timetable for interpretation	Address
Comisaria de l’Eixample	08:00-22:00	Plaza d’Espanya 1
Comisaria de Ciutat Vella	08:00-22:00	Nou de la Rambla 76-78
Oficina Atención Ciudadano de Pau Claris	10:00-18:00	Calle Pau Claris 158

 

On the road
Thieves have been known to simulate or provoke road-related incidents, such as flat tyres. When a motorist stops to help, the thieves steal the motorist’s car or belongings. The reverse scenario has also occurred, whereby a thief offers to help a motorist in distress and steals the motorist’s car or belongings.

In the event of a road-related incident, be extremely cautious about accepting help from anyone other than a uniformed officer from the National Police Corps, Civil Guard, or Mossos d’Esquadra.

There is also a high threat of theft from rental and parked vehicles.

• Be particularly vigilant in service areas on coastal highways
• Use secure parking facilities
• Avoid leaving any luggage or valuables in the vehicle
• Always lock your doors and keep windows closed

Major incident
There are some general things that you can do to keep yourself safe that apply to most emergencies overseas, such as:

·         Avoid the affected area.  If you are not in the area affected by the emergency, stay where you are until you know more. Avoid travel until the risk to safety has passed.

·         Follow the instructions of local authorities. It is important to seek and follow the advice of the relevant authorities in your location.

·         Contact your whānau and friends back home. Let your loved ones know that you are safe, as soon as you can.

·    Keep yourself informed. Monitor reputable local and international media (such as english.elpais.com) and other sources of information, including social media.

Where to get help
In an emergency, call 112 (Europe-wide, multilingual) for fire, ambulance, or police. 

Consular assistance
Most visits to Spain are trouble free. When things do go wrong, New Zealand travellers will generally make every effort to help themselves before reaching out. But we are here to assist if needed. Consular staff at the New Zealand Embassy in Madrid can give advice with the aim of helping you to help yourself. For information on what the Embassy can or cannot do, see: www.safetravel.govt.nz (“our services”).

New Zealand Embassy Madrid
Calle Pinar 7, 3^rd floor, 28006 Madrid
Hours: Mon-Fri 09:00-14:00, 15:00-17:30 / Summer hours (July and August) Mon-Fri: 08:30-13:30, 14:00-16:30
Telephone: +34 915 230 226   Email: madrid@embajadanuevazelanda.com

New Zealand Honorary Consulate Barcelon
Carrer de les Camèlies, 32 / Passatge de Camil Oliveras, 08024 Barcelona
Hours: By appointment only
Telephone: +34 93 209 5048  Email:nzconsulatebcn@gmail.com

New Zealand After Hours Call Centre
For emergencies (e.g. hospitalisation/death) involving a New Zealand citizen overseas, see www.safetravel.govt.nz (“when things go wrong”) or call the 24/7 Consular Emergency Line for advice: +64 99 20 20 20 (or from within NZ: 0800 30 10 30). Contact your travel insurer to invoke the relevant policy cover for your situation.

 

Barcelona Tourist Service

Useful information about Barcelona

37^th Americas Cup

Public transport

Associated Advisories:

·         See the Spain travel advisory

 

 

 

 

 

Updated:6 Aug 2024, 13:35

Source: New Zealand Ministry of Foreign Affairs and Trade – Safe Travel

If you are planning international travel at this time, please read our COVID-19 related travel advice here, alongside our destination specific travel advice below.

Do not travel to eastern and north-eastern regions of the Democratic Republic of the Congo (DRC), including the provinces of Bas-Uélé, Haut-Uélé, Haut Lomami, Ituri, Kasai, Kasai Central, Kasai Oriental, Maniema, Mai-Ndombe, Tanganyika, North and South Kivu and within 50 kilometres of the border with the Central African Republic. This is due to the unstable security situation, ongoing armed conflict, terrorism and violent crime. (level 4 of 4).

Avoid non-essential travel elsewhere in the DRC due to the potential for civil unrest and violent crime (level 3 of 4).

Democratic Republic of the Congo

Political Situation/Civil Unrest
The political and security situation in the DRC remains unpredictable. Large-scale demonstrations can be expected in the lead up to elections.

Demonstrations have the potential to turn violent with little warning and have resulted in a large number of fatalities in the past, including in Kinshasa and other large cities. Unrest can result in the deployment of security forces, restrictions on movement, border and road closures, and the suspension of commercial flights.

New Zealanders who choose to remain in the DRC are advised to be vigilant and take appropriate precautions to ensure their safety. You should avoid all public gatherings, protests and demonstrations. If you find yourself in an area affected by violence, we recommend you immediately leave the area if it is safe to do so, or stay indoors and adhere to local advice. You should have a personal contingency plan in place for departure and monitor developments closely through the media and other local information sources. As a precautionary measure, we recommend ensuring adequate supplies of food, water, fuel, cash and essential medications are always on hand and travel documents are kept up to date.

Eastern, North-eastern, Mai-Ndombe and Kasai provinces
The security situation in these areas is volatile and unstable, with ongoing violent clashes. Armed rebel groups operate in these regions and are known to engage in activities like kidnapping, looting, politically-motivated killings and sexual violence, including on civilian populations. Ongoing military operations target these groups and there is a large peacekeeping presence in eastern DRC. Foreigners have been kidnapped and killed in these provinces.

Since early 2024 there have been armed clashes in eastern DRC between armed rebel groups and security forces in North Kivu resulting in hundreds of deaths and displaced thousands of people

Numerous deaths and injuries have occurred as a result of inter-communal violence in Mai-Ndombe province, particularly in the Kwamouth territory.

Terrorism
There is a high threat of terrorism in the DRC, particularly in the regions of Beni-Butembo and Goma in North Kivu; Boga in Ituri; and towards the border with Uganda.

Attacks on civilians and government targets occur frequently, and can be indiscriminate. Targets could include government buildings, places of worship, transport hubs, bars, markets and sites frequented by foreigners.

Crime
Violent crime including armed robbery, burglaries and carjacking is a significant issue in the DRC. The risk increases greatly after dark. “Express kidnappings” targeting foreigners have increased, particularly in the Limete and Gombe areas of Kinshasa. This is when criminals abduct a victim for a short amount of time while funds are withdrawn from the victim’s bank account. Street crime, including pickpocketing and petty theft, is common, especially in the capital Kinshasa. Foreigners are often targeted due to their perceived wealth.

We recommend New Zealanders exercise a high degree of security awareness at all times and avoid displaying or wearing items that appear valuable, such as jewellery and mobile devices. 

Avoid all public transport and do not hail taxis in the DRC, as these have been the target of robberies by people posing as taxi drivers or passengers. It is suggested that you use privately booked transportation from a reliable source.

Roadblocks are frequently set up by security forces. At checkpoints, remain in your vehicle and produce requested documents through a raised window. We recommend carrying colour photocopies of your passport and identity documents and producing these when requested, not the originals.

Foreigners have at times been arbitrarily detained by security forces demanding payment for release. Criminals may also pose as police or security forces to rob travellers. You should avoid entering into vehicles with strangers, including those purporting to be police officers.

When travelling by car, it is advisable to keep doors locked and windows up at all times and to stay on the main routes. It is not safe to walk alone at any time in the DRC.

Border Areas
We advise against travel by land through the borders with Uganda, Rwanda and Burundi due to continuing insecurity and lawlessness in those areas. The borders with Angola, Rwanda and Burundi may be subject to closure with little notice.

General Travel Advice
As there is no New Zealand diplomatic presence in the DRC, the ability of the government to assist New Zealand citizens is severely limited.

We offer advice to New Zealanders about contingency planning that travellers to the DRC should consider.

New Zealanders travelling or living in the DRC should have a comprehensive travel insurance policy in place that includes provision for medical evacuation by air. You should check your travel insurance covers travel to the DRC – exclusions may well apply.

New Zealanders in the DRC are strongly encouraged to register their details with the Ministry of Foreign Affairs and Trade.

Travel tips

See our regional advice for Africa

Source: New Zealand Ministry of Foreign Affairs and Trade – Safe Travel

If you are planning international travel at this time, please read our COVID-19 related travel advice here, alongside our destination specific travel advice below.

Do not travel to the districts of Chiure, Anacuabe, Macomia, Metuge, Quissanga, Mueda, Nangade, Palma, Mocimboa da Praia, Muidumbe, Meluco, Macomia, Quissanga and Ibo in Cabo Delgado province, including the islands off the coast, due to ongoing violent clashes and terrorism (level 4 of 4).

Do not travel to the districts of Erati and Memba in Nampula province due to ongoing violent clashes and terrorism (level 4 of 4).

Avoid non-essential travel to the rest of Cabo Delgado province, including Pemba City, due to ongoing violent clashes and terrorism (level 3 of 4).

Exercise increased caution elsewhere in Mozambique due to violent crime and terrorism (level 2 of 4).

Mozambique

Terrorism
There is a very high threat from terrorism, especially in certain parts of the Cabo Delgado and Nampula provinces. Terrorists are likely to target foreigners and foreign interests, including in towns and other areas where foreign companies operate.

Groups with links to Islamist extremism have carried out attacks in Cabo Delgado since late 2017, with attacks reported in the districts of Palma, Mocimboa da Praia, Macomia, Nangade, Quissanga, Muidumbe, Meluco, Ancuabe, Metuge, Ibo and Mueda, including the islands off the coast.

In October 2017, armed clashes took place between security forces and militants in the town of Mocimboa da Praia in Cabo Delgado province. There has been an increased security presence in the area following these clashes, including road blocks in some areas.  In 2021, dozens of people were killed in a large-scale attack in Palma, Cabo Delgado Province.  

We advise New Zealanders to remain vigilant at all times. New Zealanders in areas affected by violence are advised to monitor local media for the latest information on possible curfews and restrictions on movement, and follow any advice from local authorities.

Crime
Violent crime, such as muggings, armed robbery and carjacking occurs in Mozambique and petty crime, such as pickpocketing and bag snatching is common in Maputo and other cities. New Zealanders in Mozambique are advised to be security conscious at all times, avoid walking and travelling at night, and take steps to secure personal belongings.

Kidnapping for financial gain has occurred in Mozambique, especially in the larger cities such as Maputo, Matola and Biera. Although the majority of victims have been Mozambican nationals, foreigners have also been targeted for their perceived wealth.

Civil Unrest
We advise New Zealanders to avoid areas affected by civil unrest and to follow the advice of local authorities at all times.

Tensions remain between government forces and opposition party militia, particularly in the provinces of Manica, Tete, and Zambezia. Armed attacks on vehicles travelling on main roads in these provinces have occurred and checkpoints are routinely set up by opposition party militia. If travelling in these provinces you should seek local advice prior to travelling, monitor local media and carry relevant documents at all times.

Demonstrations and protests occur from time to time in Mozambique, including in Maputo. New Zealanders in Mozambique are advised to avoid all demonstrations, protests and large gatherings as they have the potential to turn violent. 

Local Travel
Carjackings have occurred, particularly in Maputo, and on routes to Zimbabwe and South Africa. When travelling by car, it is advisable to keep doors locked and windows up at all times. New Zealanders should avoid travelling alone, after dark and to isolated areas, including beaches.

Checkpoints are common throughout Mozambique and we advise New Zealanders to comply with instructions issued by police at checkpoints and produce identification if asked. Police officers have been known to solicit bribes. If you are stopped by the police, ask for an explanation of the offence and request a written fine which can be paid at the local police station.

Mozambique declared itself free of all known landmines in 2015, however, mines may still exist in remote and rural areas in central and southern provinces. You should seek advice from local authorities if travelling to these areas.

General Travel Advice
Health services are generally poor, particularly in rural areas, and serious illness or injury may require medical evacuation to South Africa.

New Zealanders travelling or living in Mozambique should have a comprehensive travel insurance policy in place that includes provision for medical evacuation by air.

New Zealanders in Mozambique are encouraged to register their details with the Ministry of Foreign Affairs and Trade.

Travel tips

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The New Zealand High Commission Pretoria, South Africa is accredited to Mozambique

Street Address 125 Middel Street, Nieuw Muckleneuk, 0181 Pretoria, South Africa Postal Address Private Bag X27, Brooklyn Square 0075, Pretoria, South Africa Telephone +27 12 435 9000 Email enquiries@nzhc.co.za Web Site http://www.mfat.govt.nz/south-africa Hours Mon – Fri 0800 – 1630hrs

See our regional advice for Africa

Source: New Zealand Ministry of Foreign Affairs and Trade – Safe Travel

Source: New Zealand Ministry of Foreign Affairs and Trade – Safe Travel

If you are planning international travel at this time, please read our COVID-19 related travel advice here, alongside our destination specific travel advice below.

Avoid non-essential travel  to the Chittagong Hill Tracts region due to the threat of terrorism, kidnapping and uncertain security situation (level 3 of 4).

Avoid non-essential travel elsewhere in Bangladesh due to civil unrest and the threat of terrorism (level 3 of 4).

Bangladesh

In July 2024, there have been widespread protests and demonstrations in Bangladesh, with violent clashes throughout Dhaka and other cities.  There is an increased police presence, with road blocks and checkpoints, and communications have been severely disrupted.  There may be disruption to transport, including cancellation of flights at short notice.

New Zealanders are advised to be vigilant and avoid all large gatherings, including protests, demonstrations and rallies as these can turn more violent without warning.  You should shelter in a safe place and follow the advice of local authorities, including any curfews and restrictions on public gatherings.

Terrorism
There is an ongoing threat of terrorism in Bangladesh. There have been a number of deadly attacks since 2015, including fatal attacks targeting foreigners.

Significant attacks include:

–    On 24 March 2017, a suicide bombing occurred at a checkpoint near Shahjalal International Airport in Dhaka.

–    On 1 July 2016, gunmen attacked a cafe in Dhaka’s Gulshan 2 district killing 22 people, including 17 foreigners. Reports suggest the attack deliberately targeted foreign nationals.

In response to these attacks, the state’s security presence has increased, which has led to a reduction in the number of terrorist incidents. However, further attacks in public places and targeting foreigners are possible. Terrorist groups, including the Islamic State of Iraq (ISIL) and Al Qaeda in the Indian Sub-continent (AQIS), have claimed responsibility for previous attacks and continue to make threats to conduct further attacks in Bangladesh, including against foreigners. Other targets have included religious minority groups, police and security forces,  secular activists, academics and members of the LGBTI community.

Authorities have successfully disrupted a number of planned attacks and remain on high alert. There may be an increase in security presence and restrictions on movement may be put in place at short notice.

New Zealanders throughout Bangladesh are advised to be vigilant at all times, particularly in public places and stay informed of potential risks to safety and security by monitoring the media and other local information sources. You should follow any advice or instructions issued by the local authorities, take official warnings seriously. We recommend exercising caution around potential attack targets such as locations where foreign nationals gather such as hotels, bars, restaurants, nightclubs, markets, shopping malls, conference centres, educational facilities, places of worship, government buildings, embassies and public transport hubs. If you are in an area involved in an attack, leave as soon as it is safe to do so.

Civil Unrest
Nationwide strikes (hartals), demonstrations, and localised industrial disputes have occurred frequently in recent years.  This civil unrest often escalates into violence, causing deaths, injuries and significant property damage. Strikes can be highly disruptive and involve the shutdown of all activity, including commerce and communications, within a given area. Transport networks may be blockaded and essential supplies, such as food, water and fuel, can be difficult to get. 

Small-scale improvised explosive devices (IEDs) and firearms have been used by some protestors in the past and hartals are frequently accompanied by violence targeting public transport or private vehicles moving on roads in the affected area. We recommend avoiding unnecessary travel during these periods and exercising a heightened degree of vigilance. 

 Bangladesh has experienced periods of political unrest in the past. The political situation in Bangladesh is stable but deep-seated political hostilities remain. There have been periodic protests and clashes related to domestic political developments and further unrest and hartals are possible. On 29 July 2018 two schoolchildren were killed by a speeding bus in Dhaka, resulting in significant protests, which turned violent at times. The majority of violent civil unrest in Bangladesh occurs in response to domestic political developments. Dates of national significance may be a focus for protesters and have attracted violence in the past.

New Zealanders are advised to be vigilant and avoid all political demonstrations, rallies and large public gatherings as they could turn violent with little warning.  Plan your movements carefully, including exit strategies in case violence erupts. We recommend following local media for updates.

Chittagong Hill Tracts region
New Zealanders should be particularly vigilant in the Chittagong Hill tracts region, which comprises the districts of Rangamati, Khagrachari and Bandarban. Politically motivated and ethnic violence is an issue  in the region and there are regular reports of violent crime. In particular, travellers should be alert to the threat of kidnapping and armed robbery in remote areas. If you do plan on travelling there despite our advice, the Bangladesh authorities require 10 days’ notice to provide prior approval for travel.

Violent Crime
Violent crimes such as armed robbery and assault (including sexual assault) occur in Bangladesh. Petty crime, including pickpocketing and snatch and grab attacks are also common and often target those travelling in rickshaws, CNGs (motorised rickshaws), taxis and other forms of public transport.

Crime is more prevalent at night, particularly in Dhaka. New Zealanders are advised to avoid walking or travelling alone, or taking public transportation, particularly after dark. Only use registered taxis. As victims of robbery are often targeted due to their perceived wealth, it is advisable to avoid wearing or displaying items that appear valuable, such as electronic devices, cameras and jewellery. No resistance should be given if you are the victim of a robbery as this could lead to an escalation in violence.

Piracy
Piracy is a problem in and around Bangladeshi waters. Mariners are advised to take appropriate precautionary measures in these waters. For more information view the International Maritime Bureau’s piracy report.

General Travel Advice
New Zealanders are advised to respect religious, social and cultural traditions in Bangladesh to avoid offending local sensitivities. Modesty and discretion should be exercised in both dress and behaviour.

Penalties for possession, use or trafficking of illegal drugs are severe and can include lengthy imprisonment, fines, or the death penalty.

Photography of government offices, airports, military establishments or officials, official residences or demonstrations is prohibited, and could result in arrest and detention. If in doubt, don’t take a picture.

Authorities may ask for proof of your identity, and there are several security checkpoints, so carry a photocopy of your passport and visa for Bangladesh at all times.

Medical facilities are of poor standard and are limited outside of Dhaka. New Zealanders travelling or resident in Bangladesh should have a comprehensive travel insurance policy that includes provision for medical evacuation by air.

New Zealanders in Bangladesh are strongly encouraged to register their details with the Ministry of Foreign Affairs and Trade.

Travel tips

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The New Zealand High Commission New Delhi, India is accredited to Bangladesh

Street Address Sir Edmund Hillary Marg, Chanakyapuri, New Delhi 110 021, India Telephone +91 11 4688 3170 Fax +91 11 4688 3165 Email nzhcindia@mfat.net Web Site https://www.mfat.govt.nz/en/countries-and-regions/asia/india/new-zealand-high-commission/ Hours Mon – Fri 0830 – 1700 hrs

New Zealand Consulate Dhaka, Bangladesh

Street Address ‘AVANTI’, Apartment No.B4, House No.37, Road No.27, Block-A, Banani, Dhaka – 1213 Telephone +880 (2) 985 6334 Alternate Telephone +880 (2) 985 6335 Mobile +880 173 004 5045 Fax 008802- 9856390 Email neaz.ahmed09@gmail.com

See our regional advice for South Asia