Source: Greenpeace
Universities – Researcher defines kindness in healthcare – UoA
Source: University of Auckland (UoA)
A researcher has defined kindness in healthcare, and found it could hold the key to better care
A researcher has defined kindness and believes this could hold the key to better communication within healthcare teams and improve care for patients.
“Kindness has been strongly linked to patient experience and outcome measures, including safety, better engagement with healthcare services and reduced readmissions to hospital,” says Nicki Macklin, a doctoral candidate in the School of Population Health at Waipapa Taumata Rau, University of Auckland.
“On the flip-side, unkindness in healthcare teams – rude manners, unclear or abrasive communication – has been shown in large studies to be the root cause of three out of four patient harm events in hospital settings.
“So, while kindness may sound like a lovely, soft, concept, it’s actually a very serious tool for enhancing patient safety, experiences and outcome measures.”
Macklin came up with a definition of kindness through a structured analysis of published research papers, and found it was action-oriented, positively focused and purposeful in nature.
“The foundation of kindness is civility and choosing actions that show respect, generosity, openness and inclusion,” says Macklin.
“When we get into conflict, which happens a lot in healthcare but also in the wider world, it’s a mindset and an approach where you are actively maintaining that other person’s respect through the ways you are choosing to respond.”
Macklin found that researchers often conflate kindness with compassion and empathy. Her new paper, with her supervisors Dr Laura Wilkinson-Meyers and Prof Tony Dowell as co-authors, has just been published in the highly respected British Medical Journal Leader [paywalled, but paper available on request].
However, distinguishing the terms is important because kindness exists regardless of other people’s emotional states and can be taught in medical education.
Empathy is an internal, emotional response of wanting to share another’s feelings or situation, whether suffering or joy, and informs action, rather than being an action itself.
Compassion is responding to others’ suffering with a desire to alleviate that suffering, but that may or may not result in outwards action.
Kindness is a set of actions in response to a desire to help others flourish, informed by either an empathetic response or proactively chosen.
Macklin sees potential for greater kindness to be embedded in the culture of teams and organisations, which would improve communication within healthcare teams and with patients, as well as improving patients’ experiences of safety and trust.
“This is something practical that we can measure and expect, for example, in medical education, in policies or in organisations,” she says.
Kindness can exist when clinicians are too burnt-out to be compassionate.
However, organisations need to create environments and cultures that individuals and teams to sustain kindness, before they can expect it from employees, Macklin adds.
Macklin has a background in quality improvement and trained as an occupational therapist.
However, it was dealing with the healthcare system when she had an unwell child that prompted her interest in kindness and led to her patient advocacy work.
“It was not so much the kindness or the absence of kindness to us that affected us the most. What had the biggest impact on our outcomes was kindness displayed within healthcare teams.
“Witnessing our healthcare team undermining each other, not communicating respectfully during conflict, giving us contrasting treatment advice and not working together had the biggest impact on us.
“And, then on the other hand, we witnessed really effective healthcare teams.
“In terms of patient safety and trust, watching our healthcare teams interact with each other had a bigger impact on our sense of safety and trust than how we were treated ourselves.”
Macklin’s next planned publications will report on her subsequent PhD studies involving surveys and interviews with people working in health systems globally and those specialising in patient-centred care in the hope of kindness becoming a principle of healthcare at every level.
Finance Sector – Jingle bells can wait as consumers hold out for next mortgage cut – FAMNZ
Source: Finance and Mortgage Advisers Association of New Zealand (FAMNZ)
Kiwi mortgage holders are counting on a belated Christmas gift – eight weeks after December 25 – from the Reserve Bank of New Zealand (RBNZ), when the central bank’s board next meets, according to the Finance and Mortgage Advisers Association of New Zealand (FAMNZ).
FAMNZ country manager Leigh Hodgetts said that while Christmas is a time when consumers often spend too much, this year many will be cutting back due to the pressures from high interest rates.
“We know that New Zealanders are still doing it tough and are sacrificing, but if economists are correct and there is another 50 basis point cut on February 19, this will be the Christmas present they want, and they won’t mind waiting.”
“This will be the fourth cut in recent times and we will see mortgage repayments become more manageable for most borrowers,” she said.
Ms Hodgetts pointed out that RBNZ has signalled the likelihood of further rate cuts in early 2025, with a long-term goal of achieving a neutral OCR (around 3 per cent) by mid-2026.
“If this happens, the reduction is expected to influence shorter-term mortgage rates, which are already trending down.
However she fears banks may decide to be the late-Christmas grinch and not pass on the full cuts, if and when they occur.
“Banks have a habit of passing on rate increases immediately and in full, but they don’t always act this way when rates fall.
“If this happens, there will be some consumers seeking a better deal elsewhere.”
She said lower rates in 2025 will benefit mortgage holders who have opted for floating rates and provide opportunities for fixed-rate borrowers to secure lower rates as they renew.
“Lower rates could also help property prices stabilise further and this will encourage activity from first-home buyers and investors.
“It will certainly be positive for consumers and the overall economy, so let’s hope Santa comes late and we can extend the festive season to February.”
Fast-track application publication throws bricks at democracy
Source: Kiwis Against Seabed Mining
The government has added more insults to the New Zealand public and democracy today with the redcated publication of the fast-track project applications, released only after the bill’s second reading, said Kiwis Against Seabed Mining.
“The government has thrown more fast-track bricks through the glasshouse of democracy today, publishing redacted documents about a bunch of projects proposed by privately owned offshore companies, only AFTER the scrutiny of a second reading in Parliament. It is disgusting,” said Cindy Baxter Chairperson of Kiwis Against Seabed Mining.
“It beggars belief that the government has redacted the wannabe seabed miner Trans Tasman Resources application’s economic benefits to Aotearoa New Zealand, for a bill whose only purpose is the economic benefit to Aotearoa New Zealand.”
“The government appears to claim there would be no benefit of releasing TTR’s purported claims of economic benefit to the public. But that is supposed to be the ONLY purpose of the fast-track legislation in the first place. So essentially they’re saying the purpose of the bill is commercially sensitive.”
She noted that TTR had also cut and pasted the economic sections (section 4) of its 2016 application to the EPA into the fast-track application form, but even this had been redacted. The entire section is publicly available here on the EPA website (page 73).
KASM called on the government to unredact the entire document, but had a warning for the opposition too:
“We need to hear from Labour, what they will do with any project that get consented under fast-track legislation. Labour especially needs to signal to investors and the like that any project consented might be subject to further scrutiny.
Employment Issues – “A long fight” – Woolworths supermarket workers ratify new wage agreement – First Union
Source: First Union
Govt announces no Christmas for children in persistent poverty for the next 10 years
Source: Child Poverty Action Group
Weather News – Wet and windy, with a cooler midweek – MetService
Source: MetService
Covering period of Monday 16 – Thursday 19 December – MetService is forecasting changeable weather for most of Aotearoa/New Zealand, as a front sweeps up the country today (Monday) and tomorrow, followed by strong southerlies and cooler temperatures.
Several Severe Weather Watches for heavy rain and strong winds have been issued for the upper North Island and central New Zealand.
MetService meteorologist Alwyn Bakker says, “Auckland northwards, the Bay of Plenty and the Coromandel, will see periods of heavy rain until late on Monday, with thunderstorms possible. Further south, a strong southerly change will be particularly gusty from late Monday afternoon for the Kaikōura Coast, Marlborough Sounds, Wellington and coastal Wairarapa.”
A Heavy Rain Watch has been issued for the Wairoa District for the entirety of Tuesday, and that rain will stick around for the eastern North Island for a few more days. Bay of Plenty, from Ōpōtiki southeastwards, can expect strong southeasterly winds from late Tuesday evening.
In contrast to last week’s balmy temperatures, the start of this week will be rather cooler for many.
“A few locations will see around a ten degree temperature drop from Monday to Tuesday. Masterton’s maximums plummet from 27°C to 15°C, and Hastings from 29°C to 18°C,” Bakker says. After that dip, temperatures will return to a more summery average later in the week.
Later in the week, rain is looking likely for the eastern South Island. With parts of Canterbury recording less than 5mm of rain since the start of December, it will hopefully be a welcome relief.
We are starting to see the first glimpses of the potential Christmas day weather appearing on MetService.com. However, there is still plenty of variability in the forecasts until we find out if we’ve been put on the naughty or nice list for the festive period.
The current story looks to be favouring westerly winds across the country, bringing cloudier skies and wetter weather to the west of Aotearoa New Zealand. Which location gets the best of the weather depends on a ridge of high pressure and how strong the system remains over the country. At this range, the forecast is best used as a general guide for the festive period and the best advice is to keep up with the latest updates on metservice.com as more information becomes available heading towards Christmas.
Employment Issues – Woolworths New Zealand supermarket team agree to 6.8% wage increase over two years in new collective agreement
Source: Woolworths
16 December 2024: Thousands of Woolworths team members working in supermarkets will benefit from a new collective agreement ratified today which includes minimum wage increases of 6.8% over the next two years, and the introduction of a multi-skilled hourly rate to support varied and rewarding retail careers.
Under the new agreement, the team will receive a minimum pay rise of 3.3% in the first year, increasing the minimum hourly rate for supermarket team members up to $25.85, and 3.5% in the second year. The agreement also includes a new multi-skilled hourly rate where team members will be specially trained to work across three or more departments and rewarded with a rate of $26.35.
The 18,000 team members working in Woolworths supermarkets will also benefit from a special, one-off payment as part of the offer, with team members contracted to 32 hours or more per week getting $175 and those under 32 hours per week receiving $80 (excluding casuals). These one-off payments will be made in time for Christmas.
Woolworths New Zealand’s Managing Director, Spencer Sonn, says it’s important to have this agreement finalised and ratified by FIRST Union members.
“At Woolworths, we want to be an employer of choice and make sure our team can have long and fulfilling careers with us. That’s why we’re investing in our team’s learning with a multiskilling programme that gives lifelong skills, more flexibility and critical foundations for a highly rewarding retail career.
“We’ve also improved our team benefits over the last couple of years with additional grocery discounts, industry-leading parental leave and wellbeing partnerships. This agreement is another critical part of ensuring we retain great people, and will have a truly positive impact on our team’s day to day life.
“We’re pleased to have landed this agreement in a place that fairly rewards our team for the work they do every day, and balances the current economic climate. We would like to thank FIRST Union for representing team members’ views throughout this process and look forward to a constructive working relationship over the coming months and years,” adds Spencer.
Woolworths’ supermarket team also have access to the following benefits:
- 5% off on all grocery items, 10% off fresh and own brand products and two 10% discount days per month, as well as special Everyday Rewards member offers
- Parental leave that includes an industry-leading 12 weeks of paid leave for the primary caregiver, and secondary caregiver leave of four weeks
- Coaching and support from Grace Papers, who provide services to team members going on and returning from parental leave
- Sonder, a 24/7 employee mental health support service.
The new Collective Agreement comes into effect immediately with backpay to 1 July 2024.
Universities – 20 years on: has the Supreme Court delivered? UoA
Source: University of Auckland (UoA)
Two decades after its creation, is the Supreme Court hearing the right cases and meeting its statutory objectives?
Before the Supreme Court’s establishment in 2004, New Zealand’s highest court of appeal was the Judicial Committee of the Privy Council in London.
Sitting more than 18,000 kilometres away, it heard less than ten appeals annually. This arrangement was often criticised for being remote and disconnected from New Zealand’s unique legal and cultural context.
The Supreme Court was established to recognise New Zealand as an independent nation with a distinct identity, and to improve access to justice and address legal matters, including Te Tiriti o Waitangi issues, with a better understanding of the country’s past, present, and interconnected laws.
Two decades later, a new book, The Supreme Court: the second ten years, co-edited by University of Auckland law professors Michael Littlewood and Janet McLean, critically evaluates whether the Court has fulfilled these goals. (ref. https://store.lexisnexis.com/en-nz/the-supreme-court-the-second-ten-years.html?srsltid=AfmBOopk-aB9x4QkRjhZiRR4p5lu8EmSdDTMf6eWny91Zfu8ysHBCSUS )
The book builds on a volume published ten years ago: ‘The Supreme Court: the first ten years’ but adopts a more critical lens.
“This book invites readers to engage with the Court’s performance and its role in shaping New Zealand’s legal landscape,” say McLean and Littlewood. “The contributors – a mix of practitioners and academics – see the Court as robust enough to withstand the critiques presented.”
Contributors include Chief Justice Dame Helen Winkelmann, senior King’s Counsel Jack Hodder, and legal experts from Auckland Law School. Together, they examine the Court’s institutional development and its decisions in areas such as Māori legal issues, criminal law, public law, contract, and torts.
“It was valuable to have so many of our legal scholars contribute to this examination from different research angles and standpoints,” says McLean.
“They play an important constitutional role in scrutinising the decisions of the New Zealand courts.”
The book explores questions of statutory objectives and case selection, the Court’s relationship with other courts in Aotearoa New Zealand, and its approach to the delicate boundary between law and politics. It also investigates when the Court adopts “minimalist” or “maximalist” approaches and how it balances its incremental common law role with its broader influence on society.
In their opening chapter, the editors describe the Court’s establishment as an event of immense constitutional significance. However, they note that its early years were not without controversy.
“For its first few years, some judges worried the Court might not survive,” they write. “A centre-left government established it, and some on the political right favoured abolishing it and restoring appeals to the Privy Council.
“But the Court has survived, and calls for its abolition, if made at all, seem no longer to trouble the judges or anyone else.”