ANZ encourages customers to be alert to ticket scams

Source: ANZ statements

Ahead of the football finals and upcoming music festival season, ANZ is encouraging customers to pause and consider the risks before purchasing event tickets from unknown sellers online, as opportunistic cyber-criminals take advantage of popular or sold-out events to sell fake or duplicate tickets.

In 2023 alone, ScamWatch reports more than $32 million has been lost to buying and selling scams, with internet sites, email and social media the top three platforms being used to trick victims.

ANZ Complex Investigations Lead, Marc Broome, said: “Cyber-criminals take advantage of our excitement and desperation to get tickets to major events, such as football finals or music concerts. They’ll create fake tickets, and even fake websites to lure in victims.”

“It’s always best to buy tickets from an authorised and reputable retailer, and to be cautious if buying tickets from someone you don’t know.”

“Although second chance sales may be tempting, it’s important to be aware of the risks, and to know the signs of a scam. As we always say, if it seems too good to be true, it probably is,” he said.

Signs of a ticket scam:

  1. The tickets are heavily discounted or cheaper than retail price. Genuine resale tickets, particularly those in high demand often sell for double or triple the retail price.
  2. The seller has no profile history, other sales, or reviews. Do your research and read reviews where possible. If buying tickets on social media, question if the seller has an existing profile or other listings?
  3. The seller insists on payment through unfamiliar channels. Wherever possible, pay through secure channels.

ANZ’s customer protection teams and systems operate 24/7. Customers who believe they may have been a victim of a scam should contact us immediately, on 13 33 50 or visit us at http://www.anz.com.au/security/report-fraud/ for more information.

For more information on the types of scams and how to protect yourself visit http://www.anz.com.au/security/types-of-scams.

Consumer confidence: baby steps

Source: ANZ statements

Consumer confidence rose by 2.2pts, and the four-week moving average lifted 1.0pts.

Confidence rose in New South Wales, Victoria and Western Australia, but declined in Queensland and South Australia.

‘Weekly inflation expectations’ fell 0.3ppt to 4.9%, while the four-week moving average declined to 5.2%.

‘Current financial conditions’ increased by 2.0pts and ‘Future financial conditions’ rose 3.2pts.

‘Current economic conditions’ were up 1.8pts and ‘future economic conditions’ increased by 3.3pts.

The ‘Time to buy a major household item’ subindex rose by 0.6pts.

Consumer confidence: momentum stalls

Source: ANZ statements

Consumer confidence decreased by 1.1pts. Among the mainland states, confidence rose in NSW, Queensland and WA but fell in Victoria and SA.

‘Weekly inflation expectations’ fell 0.1ppt to 5.2%. Its four-week moving average was unchanged at 5.3%.

‘Current financial conditions’ declined 0.8pts. ‘Future financial conditions’ were up 2.2pts, partially offsetting the 3.0pts decline the week before.

‘Current economic conditions’ gained 1.2pts, while ‘future economic conditions’ dropped 4.7pts.

The ‘Time to buy a major household item’ subindex decreased by 3.3pts.

No card? No problem: New Zealanders can now shop online without a credit or debit card

Source: BNZ statements

Ka whangaia, ka tupu, ka puawai (“that which is nurtured will grow and blossom”)

 New Zealanders can now easily shop online without needing a credit or debit card, thanks to an API agreement between homegrown Māori fintech start-up BlinkPay and the Bank of New Zealand (BNZ).

BlinkPay provides a platform that connects businesses with their customers using BNZ’s secure API built to Payments NZ standards – a tool allowing third-party services to securely connect with BNZ accounts, with customer consent.

Blink PayNow is a new payment solution that makes online shopping easy by enabling account to account payments within New Zealand with only a couple of clicks, eliminating the need for a credit or debit card, while reducing transaction fees for merchants.

“As pioneers in the API payment solutions space, BlinkPay is proud to collaborate with BNZ, which is a leader in the NZ financial services sector,” says Adrian Smith (Ngāpuhi), Chief Product Officer and co-founder of BlinkPay.

“This collaboration allows BNZ merchants to access BlinkPay’s payment products like Blink PayNow and, in the future, Blink AutoPay. Both products provide a straightforward and secure payment method from a customer’s BNZ bank account.”

Karna Luke, BNZ’s Executive of Customer Products & Services, says it’s about simplifying the digital economy and making it accessible to more New Zealanders.

“Whether it’s for the latest fashion, an annual insurance premium, or other domestic online purchases, this service makes it possible to easily pay for your shopping online with just a bank account.

“Enabled through our secure API, this is a step forward for inclusive banking in Aotearoa, reducing barriers and making it easier for consumers and businesses to benefit from the digital economy.”

BNZ has been providing open banking services since 2018 and has consistently led the market in New Zealand in releasing APIs. It is a strong supporter of industry moves toward secure standards for open banking, and its APIs are already being used by a range of different organisations and companies, from local councils to financial service providers, fintechs, and many more.

How Blink PayNow works 

At checkout on a BlinkPay-integrated website, customers simply select Blink PayNow and choose their bank. They are then redirected to their bank’s portal, where payment details are pre-filled.

After reviewing and confirming the payment from their mobile banking app, customers are taken back to the merchant’s site with a successful payment notification.

No credit card details, no lengthy forms, just a few mouse clicks or taps on your smartphone.

 

 

Making it cheaper to do business

In addition to providing a user-friendly, secure and accessible payment option for customers, businesses using BlinkPay will also benefit from cheap fees. BlinkPay’s standard fee is 0.95% per transaction, capped at $3.00 NZD, and there is no cost to consumers who pay through the service.

“We’re proud to offer cheaper fees to New Zealand businesses than our multinational rivals. Reduced fees make it easier for businesses to be competitive in the marketplace, which is also good news for consumers,” Mr Smith says.

To introduce this new feature, BlinkPay is offering BNZ-merchants a special deal: no integration fees and half-price transaction fees until 31 December 2023. Merchants can get this offer by signing up on BlinkPay’s website by the 30th of September 2023.

For more details on this payment method, visit BlinkPay’s official website.

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Consumer confidence: highest since April 2023

Source: ANZ statements

Consumer confidence increased by 0.6pts. Among the mainland states, confidence rose in Victoria and South Australia and fell slightly in New South Wales, Queensland and Western Australia.

‘Weekly inflation expectations’ were up 0.1ppt to 5.3%. Its four-week moving average was steady at 5.3%.

‘Current financial conditions’ were up 0.9pts. ‘Future financial conditions’ declined 3.0pts.

‘Current economic conditions’ fell 0.6pts, while ‘future economic conditions’ rose 2.7pts.

‘Time to buy a major household item’ increased by 2.7pts.

ANZ-Indeed Job Ads: ongoing resilience

Source: ANZ statements

ANZ Economist Madeline Dunk said: “ANZ-Indeed Australian Job Ads are showing surprising resilience, rising 2.6% over the last two months. The recent upswing has lifted the number of Job Ads above April levels. We expect the buoyancy in ANZ-Indeed Australian Job Ads to fade as the economy cools. While the labour market remains very tight, the underemployment rate has risen from its recent low, and the July Labour Force Survey showed an increase in the unemployment rate.”

Indeed Senior Economist Callam Pickering said: “The pick-up in Job Ads over the past two months has been driven by New South Wales and Queensland, with smaller contributions coming from the other mainland states. Recent growth has been concentrated in education and healthcare, specifically doctors and nurses, with Job Ads for retail also rising at a seasonally strong pace. These gains have offset a significant decline in tech opportunities, which have steadily fallen throughout 2023.”

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ANZ encourages customers to spring clean their data and take control of their digital footprint

Source: ANZ statements

A digital footprint is the trail of information we actively or passively leave behind when we use the internet. Our digital footprints can be used to track online activity and includes personal information such as names, addresses and phone numbers of people and their close contacts.

Often, an internet user may not be aware they are leaving information behind when browsing, transacting, or posting online. It’s important to take inventory of the different places your data is being used, stored, and shared.

ANZ Senior Fraud Analytics Manager Jess Bottega said: “A lot of us don’t know where our data is being stored and what it’s being used for.”

“Scammers and online criminals can use our digital footprint to access account numbers, passwords, financial and other personal information. This information can sometimes be used to commit identity fraud, hacking and scams. It’s important to remain vigilant online, using different and complex passwords for each site, clearing cookies and unsubscribing from emails is a great place to start.”

“We all know life can get busy, so set a reminder in your calendar or link this “clean-up” activity to a milestone – such as the change of season, to get into the habit of regularly checking in on your digital footprint,” Ms Bottega said.

Auckland’s iconic Diwali and Lantern Festivals secure naming rights partnership with BNZ

Source: BNZ statements

Two of the country’s most iconic cultural celebrations, the Auckland Diwali Festival and the Auckland Lantern Festival, will continue to delight locals and visitors thanks to a new naming rights sponsorship agreement with the Bank of New Zealand (BNZ) announced today.

The Auckland Diwali Festival, known as ‘The Festival of Lights’, draws over 60,000 attendees annually. Since its inception in 2002, the festival has been a vibrant showcase, featuring traditional and contemporary music, dance, and stalls offering Indian delicacies and crafts.

The Auckland Lantern Festival, founded in 2000, marks the culmination of the Chinese New Year festivities. As Auckland’s largest annual festival and New Zealand’s largest Chinese cultural festival, it attracts over 170,000 attendees each year. With its recent move to the Manukau Sports Bowl, the festival promises to deliver a fantastic celebration.

BNZ CEO Dan Huggins says, “We’re delighted to throw our support behind two of New Zealand’s best loved and attended festivals.”

“Our sponsorship of the Auckland Diwali and Lantern Festivals reflects our commitment to growing the social, cultural, and financial wellbeing of New Zealanders. These events align with that mission, bringing hundreds of thousands of New Zealanders from all backgrounds together each year to celebrate Aotearoa’s rich cultural and ethnic diversity.

“We are thrilled to help bring these free family-friendly events to life from 2023 and beyond.”

Tātaki Auckland Unlimited Chief Executive, Nick Hill, says the partnership is a significant one.

“As one of New Zealand’s most recognisable brands, we are thrilled that BNZ is partnering with two of Auckland’s most popular cultural festivals. It’s a great example of how Tātaki Auckland Unlimited is working with the private sector to reduce the reliance on ratepayer funding, while still delivering world-class cultural experiences that inevitably make Tāmaki Makaurau Auckland a great place to live, work, and visit.”

This year’s Auckland Diwali Festival will take place on 4-5 November at Aotea Square and Queen Street. Auckland Lantern Festival will be held at the Manukau Sports Bowl from 22 -25 February next year.

The post Auckland’s iconic Diwali and Lantern Festivals secure naming rights partnership with BNZ appeared first on BNZ Debrief.

Consumer confidence: rebounded

Source: ANZ statements

Consumer confidence increased by 2.3pts. Among the mainland states, confidence rose in NSW, Victoria and Queensland and fell in SA and WA.

‘Weekly inflation expectations’ fell 0.3ppt to 5.2%. Its four-week moving average softened from 5.4% to 5.3%.

‘Current financial conditions’ remained unchanged. ‘Future financial conditions’ were up 5.0pts, more than offsetting the 4.2pts decline the week before.

‘Current economic conditions’ gained 3.0pts, while ‘future economic conditions’ rose 0.9pts.

‘Time to buy a major household item’ increased by 3.0pts.