John Cincotta to join Banking Group Boards

Source: ANZ statements

Mr Cincotta was one of the founders of Barrenjoey Capital Partners in 2019 and since 2022 has been a non-executive Director there, a role which he will step down from on 31 January 2024.

Previously, Mr Cincotta had a long and distinguished career at Deutsche Bank Australia and New Zealand from 1993 to 2019.  Senior roles he held there included Deputy Chief Executive Officer, Chief Operating Officer and Chief Risk Officer.

Commenting on the appointment Mr O’Sullivan said: “John’s deep banking experience with a focus on strategy, risk and transformation will greatly benefit the Banking boards as the Bank continues to grow and evolve.”

ANZ Annual General Meeting Information for Media

Source: ANZ statements

The AGM will be webcast live on http://www.anz.com/shareholder/centre/calendar-events/annual-general-meeting/ and will be archived on the website shortly after the meeting concludes. Speeches will be lodged with the ASX.

Media attending the AGM can register via the Visitor’s registration desk (which opens at 8.00am AEST). Please contact us regarding arrangements for photographers and TV crews, which can attend for the first 10 minutes only of the AGM.

Address:

Brisbane Convention & Exhibition Centre

Plaza Link Level, Plaza Ballroom,

Glenelg Street, South Brisbane.

RSVP: Amanda Schultz, +61 401 532 325 or Amanda.Schultz@anz.com

Consumer confidence: uptick to end the year

Source: ANZ statements

Consumer confidence increased 1pts, the four-week moving average was up 1.8pts.

Among the mainland states, confidence rose in NSW and SA, but fell in Victoria, Queensland and WA.

‘Weekly inflation expectations’ were up 0.3ppt to 5.3%, while the four-week moving average declined to 5.3% from 5.4%.

‘Current financial conditions’ fell 2.5pts after a 9pts jump the week before. ‘Future financial conditions’ gained 2.4pts rising above the neutral 100-level for the second time since January 2023.

‘Current economic conditions’rose3.8pts, while ‘future economic conditions’ declined 2.1pts.

The ‘time to buy a major household item’ subindex increased 3.1pts.

ANZ supports customers affected by floods in Far North Queensland

Source: ANZ statements

A range of financial support measures are available for ANZ customers affected by the heavy rains and flooding, including:

  • Short-term payment relief on home loans, credit cards, personal loans and some business loans (we may still charge interest during that period)
  • Waiving fees for restructuring business loans
  • Waiving fees for accessing term deposits early

ANZ General Manager Queensland, Jackie Auf der Maur, said: “We understand the challenges many local businesses and households may be facing at this difficult time, and are here to support our customers with immediate financial help.

“When they are ready, I encourage our customers to connect with us if they need assistance. We have specialist staff available to discuss support measures including short-term payment relief on a range of products, such as home loans and some business loans.

“I would also like to thank all the emergency services members and volunteers who have helped hundreds of Queenslanders.”

ANZ customers affected by the floods can contact ANZ’s dedicated financial hardship team on 1800 149 549 or at anz.com.au/support/natural-disaster-support/.

Customers can also visit their local branch once usual operations commence, or they can contact their relationship manager to discuss the impact on their business or personal circumstances.

Customers with ANZ Home and Contents Insurance may also be eligible for emergency funds and temporary accommodation.

To lodge an insurance claim, customers can call 13 16 14 or visit anz.com/insuranceclaims

ANZ first major bank to launch PayTo service for Billers

Source: ANZ statements

ANZ’s PayTo initiation service will allow businesses to send a payment agreement (a request to debit) to their customers via digital banking platforms. The biller’s customers can then review and accept the payment agreement, providing authority to the biller to collect the payment. The payment agreement can be one-off or recurring.

ANZ Managing Director Transaction Banking Lisa Vasic said: “We’re pleased to have worked with Australian Bond Exchange to successfully execute our first PayTo payment agreement and payment initiation, the first major bank in Australia to have done so via a solution that has been built internally.

“We see PayTo as a game changer in the account-to-account payment space, enabling the creation of new payment experiences not possible under existing payment rails in Australia. We know payment friction is real and this service will help make collecting payments, and initiating third-party payments, easier and more transparent – while also offering more control over the payments process.”

ANZ Institutional’s New Payments Platform (NPP) infrastructure was built using in-house capability with no dependency on third party solutions.

“Many Institutional customers are telling us they want the security and simplicity of a natively built bank-grade service, which is why we’ve built PayTo initiation capability in-house,” Ms Vasic said.

Australian Bond Exchange Chief Executive Officer Bradley McCosker said: ““At the core of our business is a commitment to provide equal access to financial products and markets for all investors.  Part of this commitment is providing Australians with clear, accurate and timely information, together with the access, tools, and services they need to make excellent financial decisions. Using ANZ’s PayTo biller functionality we’re able to provide our clients the ability to confirm and settle transactions in real time which helps deliver trust and security in the payments system.”

Australian Payments Plus General Manager Business Payments Katrina Stuart said: “We are delighted to see ANZ come to market as the first major bank offering proprietary PayTo payment initiation services to their corporate and institutional banking customers. This will enable ANZ customers to realise the many benefits of PayTo including immediate payment confirmation, real time account validation and enhanced data for easier reconciliation.”

ANZ will continue working with more customers to roll out PayTo for Billers over the coming weeks, with wider uptake expected through 2024.

 

How the first successful transaction worked

ABE connected into ANZ-built PayTo Application Programming Interfaces (APIs), allowing ABE to send a payment agreement to a customer to authorise. Once approved by the customer, ABE collected funds from the customer’s nominated bank account.

The collection of funds by ABE was cleared and settled via the NPP infrastructure in near real-time.

ANZ appeals Federal Court decision in relation to 2015 Institutional Equity Placement

Source: ANZ statements

In a judgment delivered on 13 October 2023, the Court found ANZ should have notified the Australian Securities Exchange of the joint lead managers’ take-up of shares in the placement.   

A civil penalty of $900,000 was imposed on ANZ for a continuous disclosure contravention that the Court found occurred on 7 August 2015.

ANZ Chief Risk Officer Kevin Corbally said: “Given the importance of continuous disclosure laws, there is benefit for financial market participants in obtaining guidance from the Full Federal Court.”

ANZ does not intend to provide any further comment at this time.

Check for button batteries this Christmas

Source: Consumer Affairs – New Zealand Government

Button batteries are widely used in musical greeting cards, toys, remote controls, and key fobs. If they are swallowed or placed in a child’s nose or ears, they can quickly burn through tissue causing serious injury leading to possible death.

They’ve been identified as a high-risk product by MBIE, especially for the harm they can cause to children and their families.

Ian Caplin from MBIE’s Consumer Protection team says people need to be especially mindful of the dangers these button batteries can pose when they are purchasing presents and decorations this time of year.

“The National Poisons Centre receives on average 41 calls a year related to button batteries being swallowed or stuck in ears or nose (between 2019-21)”.

Children under five are particularly vulnerable, says Ian.

“Knowing if button batteries are in your home and knowing where they are is incredibly important. Not only could they be in gifts tamariki may get at Christmas, but also in everyday items like key fobs, or kitchen scales or hearing aids.”

“Over 60% of the incidents involving button batteries coming loose from inside these sort of items, with a further 29% coming from batteries that weren’t disposed of or stored safely.”

MBIE is encouraging New Zealanders to check and see where button batteries are in their home.

If you can, change the products that have these batteries to ones that use other types of batteries, says Ian.

“For those products you can’t change, make sure the battery compartment cannot be opened by a young child or when dropped.”

“When you change the batteries, make sure the used ones are disposed of somewhere out of reach of children, and any spare ones are kept secure and away from children.”

“And finally, when Christmas is all over and you’re packing up the decorations for another year, take a quick look to see if there aren’t any tiny button batteries left behind in amongst all the left over pine needles.”

The Product Safety website contains up to date information about button battery safety.

Button batteries(external link) – productsafety.govt.nz

Citibank NZ issued formal warning under AML/CFT Act

Source: Reserve Bank of New Zealand

The Reserve Bank of New Zealand – Te Pūtea Matua has issued a formal warning to Citibank N.A. New Zealand Branch (Citibank NZ) relating to the wire transfer identity requirements under the Anti-Money Laundering and Countering Financing of Terrorism (AML/CFT) Act 2009.

New report: Gentailer dividends a barrier to energy decarbonisation and lower energy prices

Source: Council of Trade Unions – CTU

Private control of the electricity industry will significantly raise the cost of NZ’s recent commitment to triple renewable power generation by 2050, according to a new report co-authored by FIRST Union, the NZCTU and 350 Aotearoa.

The report, which updates last year’s Generating Scarcity report, argues that for every dollar the four gentailers invest in new renewable capacity, $2.41 is paid out to shareholders in dividends.

“We now have a decade of data to show us the impact of privatisation on the electricity industry.

“Despite earning $7.6 billion in net profit after tax, the industry has paid out $10.8 billion to shareholders – including excess dividends of $4.2 billion – over the decade. During this time, national generating capacity has increased by only one percent”, said FIRST Union Researcher and Policy Analyst Edward Miller.

“The Key Government’s decision to partially privatise Genesis, Mercury and Meridian has put shareholders ahead of people and planet. In 2023 alone, gentailers distributed dividends of $1.1 billion off only $521 million in net profit after tax, an excess dividend of $638 million,” said Miller.

CTU Economist and Policy Director Craig Renney said it is notable that this report follows the release of a government-commissioned report on energy hardship that suggested that 110,000 households could not afford to keep their homes adequately warm.”

“Our report suggests that consumers, including low-income households – are providing a windfall to energy company shareholders. We support the commitment to triple renewable energy production, but we need a policy framework to ensure these costs aren’t pushed onto working people while shareholders continue to make record profits”, said Renney.

Executive Director of 350 Aotearoa Alva Feldmeier says “By choosing to prioritise dividends, the gentailers have largely delayed action to lower carbon emissions, lower bills for households and support greater energy freedom. Government coffers have been filling up from gentailer dividends, earned by keeping power prices high and fossil fuels on life support. It’s climate hypocrisy, plain and simple.”

“We’ve been trapped in a toxic cycle whereby gentailers have a perverse incentive to keep fossil fuels in the grid which hikes power prices, enables them to make record profits, and distribute excess dividends which slows the development of new renewables. We will not see an end to this unless the incoming Government sets the right levers and uses its power as a majority shareholder in the electricity generation market,” said Feldmeier.

“There is large interest among communities in Aotearoa to contribute in meaningful ways to climate change mitigation. 350 Aotearoa calls for expanding public participation in the renewable energy transition and the broader functioning of the energy sector,” expands Feldmeier.

Stay a step ahead of cyber criminals this holiday season

Source: ANZ statements

As the end of the year approaches and attention turns to the holidays, cyber criminals often find ways to take advantage of festive celebrations and customs.

ANZ Head of Customer Protection, Shaq Johnson, said: “As always, but particularly around key retail periods, it is important for customers to maintain a heightened level of awareness online to remain cyber safe.”

“People are busier than usual, and they’re also spending more time and money online, hunting around for deals. Common scams to watch for include fake parcel delivery or ‘parcel stuck’ notifications, bank impersonation and business email compromise attempts, ‘Hey Mum’ scams, fake e-gift cards, and travel-related scams.”

 

In 2023, ANZ saw a 59 per cent reduction in customer losses incurred by scams. Over that time, the bank’s customer protection team prevented more than $100 million going to cyber criminals.

“Cyber criminals will use several tactics to attempt to trick people into providing personal and financial details to them,” Mr Johnson said.

“The ‘parcel stuck scam’ is common at this time of year. This online scam sees scammers trick individuals into paying additional fees or providing personal information by claiming that their package is stuck in transit. These can be difficult to spot, especially as most people are expecting deliveries,” Mr Johnson said.

“The best gift you can give this December is to take proactive steps to safeguard yourself and your loved ones and be aware of the various tricks criminals may use when purchasing online. We always say, if it seems too good to be true, it probably is.”

Key ways to stay safe online:

 

  1. Be cautious of tempting offers: Some things are too good to be true. Be mindful of offers that place a time pressure on a purchase, urging you to buy now.
  2. Beware of new online stores: Watch out for new online stores with very low prices. While they may be tempting, check the website’s registration date using the ICANN Lookup search – if it was recently registered, it could be a scam.
  3. Don’t click on unexpected or unusual links: Never click on links sent via text, email or pop-up messages on social media. Chances are they will lead to a fake website. Always search for the official site in a web browser.
  4. Check the website URL: Scam sites sometimes use spelling very similar to the URL of official sites. Check for dashes, symbols, or typos in the URL.
  5. Verify information independently: Instead of relying on the communication received, contact the shipping company directly using their official website or phone number to confirm the status of your delivery.
  6. Use PayID or BPAY: If you can, use secure payment methods such as PayID or BPAY – and make sure the name matches the person or company you’re paying. Beware of unusual payment arrangements such as vendors that only accept gift cards.
  7. Inspect items in person: Where possible, always physically check items before making a purchase. The ability to view an item in person substantially lessens the likelihood you’re walking into a scam.

ANZ’s customer protection teams and systems operate 24/7. Customers who believe they may have been a victim of a scam should contact us immediately, on 13 33 50 or visit us at http://www.anz.com.au/security/report-fraud/ for more information.

For more information on the types of scams and how to protect yourself visit http://www.anz.com.au/security/types-of-scams.