ANZ welcomes Australian Competition Tribunal decision

Source: ANZ statements

In August 2023, ANZ and Suncorp Group applied to the ACT for a review of the Australian Competition and Consumer Commission’s (ACCC) earlier decision[1] not to authorise the acquisition.

ANZ Chief Executive Officer Shayne Elliott said: “This is a significant milestone and an important step forward in the process, however we still have further conditions to meet. We remain committed to completing the acquisition as soon as possible once all sale conditions are met.

“Suncorp Bank is a high-quality business with a strong team and excellent customer base, and we look forward to bringing them access to the best of ANZ, including our platforms and technology. We strongly believe that the acquisition presents significant opportunities for ANZ, Suncorp Bank and our customers, as well as major public benefits including for Queensland.”

Completion of the acquisition remains subject to legislative amendments by the Queensland Parliament and approval by the Federal Treasurer.

ANZ entered an agreement[2] to purchase Suncorp Bank in July 2022, in a move to accelerate the growth of ANZ’s retail and commercial businesses while offering better outcomes for Suncorp Bank customers.  

From red roses to red flags – BNZ warns of increase in relationship scams ahead of Valentine’s Day

Source: BNZ statements

On Valentine’s Day eve, BNZ is warning Kiwis to be wary of scammers with its customers reporting a 43% increase in relationship and romance scams over the past year.

“There were 167 reported cases in 2023 – and they’re only the ones that we know about as many of these sorts of scams go unreported,” says BNZ’s Head of Financial Crime Ashley Kai Fong.

This is up from 117 reported cases in 2022.

“This shows that despite the headline grabbing nature of these types of scams, relationship scams are still very fertile ground criminals are using to exploit vulnerable Kiwis,” says Kai Fong.

Relationship scams are a type of fraud where criminals pretend to be interested in a relationship with another person, sometimes for romance and occasionally simply for companionship, most commonly online, and then victims are conned out of their money or tricked into sharing personal details.

“All scams can be devastating for victims, but relationship scams are particularly heinous given the time criminals invest in building the relationship with their victims. It can be months before the scammer hints or asks directly for money. They steal your heart, then they steal your money,” says Kai Fong.

In a recent romance scam case, Barry (details have been changed) came to a BNZ branch wanting help to make an international payment to Italy. Barry revealed that the funds were going to his girlfriend’s friend for an airline ticket to New Zealand. They had been dating online for almost a year and he recently started sending his “girlfriend” money. The girlfriend had asked for the money to be sent to her “friend’s account” as her friend had the credit card to purchase the airline ticket.

“There is so much social engineering involved in romance scam cases, and victims often don’t believe that they are caught up in a scam. That is what has happened in this case. Barry refused to believe this was a scam and despite being warned of the risks, he sent the money,” says Kai Fong.

In another case, romance scam victim Sally (details have been changed) believed she was sending money to her US Army surgeon boyfriend stationed in Syria. But Sally’s “boyfriend” said he couldn’t access his bank account due to a poor internet connection and needed the money urgently to fly to NZ. This customer had already sent considerable funds to her “boyfriend” from a number of banks, despite being warned of the risks. The funds for the latest transaction were the proceeds of a personal loan from a finance company.

“As in this case, criminals can go to great lengths to provide evidence to support their fake personas,” says Kai Fong.

“They set up bogus social media profiles, and often share doctored documents such as boarding passes or letters from fake employers. While relationship scams primarily involve romantic relationships, criminals can also exploit friendships built up online too.

“So, while we’ve got an eye out for red roses this Valentine’s Day, and I know it’s not very romantic, my plea is that New Zealanders keep an eye out for the red flags of romance scams this year too.”

How to recognise a romance scam: 

  • Strong emotions are expressed within a short timeframe.
  • The scammer gives you excuses as to why they cannot meet in person or video call.
  • They’ve asked you to keep the relationship a secret.
  • You’re asked to provide financial assistance.
  • You’re asked to receive money on their behalf and forward it to them.

Top tips to protect yourself from romance scams: 

  • Never send money or give personal or financial information to someone you have just met or have not met in person.
  • Do not trust someone who claims to be in love with you after a short time without meeting you.
  • Do not trust someone who asks you to communicate only through email, phone, or chat apps and avoids video calls or social media.
  • Do not trust someone who has a lot of excuses for not meeting you in person or who cancels plans at the last minute.
  • The internet is your friend – use reverse image search to check if their photos are stolen from someone else. Search for their name, email, phone number, or other details on the internet and see if they match what they have told you.
  • A great relationship isn’t a secret! Talk to your friends and family about your new relationship. They may be able to spot the signs of a scam that you may have missed.
  • Report any suspicious or fraudulent activity to the online platform where you met the person.  If you’ve sent any funds, contact your bank immediately.

The post From red roses to red flags – BNZ warns of increase in relationship scams ahead of Valentine’s Day appeared first on BNZ Debrief.

Consumer confidence: softer but better than 2023

Source: ANZ statements

• Consumer confidence fell 1.2pts last week. The four-week moving average was down 0.5pts.

• ‘Weekly inflation expectations’ were unchanged at 4.9%, while the four-week moving average fell to 5.0%.

• ‘Current financial conditions’ dropped 1.5pts, while ‘future financial conditions’ declined 2.1pts.

• ‘Short term economic confidence’ (about the economic outlook over the next 12 months) gained 1.3pts. ‘Medium term economic confidence’ (about the economic outlook over the next five years) was up slightly by 0.1pts.

• The ‘time to buy a major household item’ subindex plunged 4.0pts.

ANZ-Indeed Australian Job Ads: another rise

Source: ANZ statements

ANZ Economist, Madeline Dunk said: “ANZ-Indeed Job Ads has risen 2.3% over the past two months, following a steady decline over the previous 12months. This stabilisation at a still-elevated level highlights the labour market’s resilience.

“There is no doubt the labour market is cooling, but we do not expect to see a significant downturn anytime soon. NAB’s business survey showed 79.9% of businesses reported labour as a constraint on their output in Q4, and the unemployment rate remains historically low at 3.9%, despite a pick-up over the past few months. We expect the unemployment rate to rise modestly to 4.2% by the end of the year.”

Indeed Senior Economist, Callam Pickering said: “In January, the increase in ANZ-Indeed Job Ads was driven primarily by Victoria, which offset weakness in New South Wales and Queensland. That said, the overall decline in postings over the past year remains concentrated in New South Wales and Victoria.

“The biggest contributors to January’s gain came from management and software development. However, software development also made the biggest subtraction from annual growth, with January’s increase ending 10 consecutive monthly declines.Overall, Job Ads in 86% of occupation groups are down over the year.”

Download report

Saver Plus continues to ease the stress of back-to-school expenses

Source: ANZ statements

Established by the Brotherhood of St. Laurence (BSL), in partnership with ANZ and supported by The Smith Family and Berry Street, Saver Plus helps lower income Australians to gain financial skills, develop lifelong savings habits and receive matched savings for education costs for themselves, or their family.

In 2023, the program moved to a fully online model, ensuring all eligible people with an internet connection can access the program from their homes and take control of their finances on their own terms.

Over a 10-month period, Saver Plus participants set a savings goal and attend MoneyMinded online financial education workshops. At the completion of the program, ANZ will match savings up to $500 used to purchase education-related items such as laptops, uniforms or school excursions.

Since Saver Plus started in 2003, 75 per cent of participants have used the program to save for their children’s education, 17 per cent for their own education and 8 per cent saved for both. In addition:

•         58,000 Australians have participated in the program;

•         $29 million has been saved by participants; and

•         $24 million of participants’ savings have been matched by ANZ.

Saver Plus participants on average had a financial wellbeing score of 36 prior to commencing the program, which increased to 64 once completed – well above the average Australian financial wellbeing score of 59. Many participants show increases in their ability to meet commitments, financial comfort, and their resilience for the future.

Holly is one of the many program participants who was initially saving for her children’s’ education expenses and ended up gaining much more than the $500 matched payment.

“The best thing about the program was getting the knowledge [of how to better manage my finances]. The money at the end was fantastic, but the knowledge was worth so much more. As a single mum I’ve now got the confidence to be able to provide and support my kids,” she said.

Aara Paora, National Program Manager Saver Plus at BSL, explained the immediate and long-term benefits of the program.

“We know that cost of living weighs heavily on the minds of all Australians this time of year – especially those very daunting back-to-school costs. Saver Plus is a great way to ease some of that stress while building critical lifelong savings habits and financial confidence.”

ANZ co-developed the program with BSL in 2002 and has been a proud partner of Saver Plus since the program began in 2003.

ANZ’s Managing Director of Customer Engagement, Katherine Bray said: “It’s been rewarding to see first-hand the program’s evolution over the years. The Saver Plus program has proven to be truly transformative for many participants and we’re excited to see more people utilise the program as a result of its national, online expansion.”

Saver Plus is delivered in partnership with The Smith Family and Berry Street with funding from ANZ and the Australian Government Department of Social Services.

For more information, visit the Saver Plus page and the ANZ website.

People wanting to participate in Saver Plus must:

•         have a current Health Care or Pensioner Concession Card and an eligible Centrelink payment*

•         have other regular income (either yourself or your partner)*

•         be studying yourself OR have a child in school (can be starting school next year)

•         be 18+ years old

* Many types of income and Centrelink payments are eligible, see the Saver Plus terms and conditions for more information.

Don’t let scammers break your heart this Valentine’s Day

Source: ANZ statements

While once seen as a scam targeting older demographics, romance scams impact a wide range of people and are prevalent across all age groups.  

In 2023, ANZ data showed 470 romance scams were reported by customers aged 21–50 and 777 romance scams reported by customers aged between 51–80.

ANZ Scams Portfolio Lead, Ruth Talalla said: “Romance and dating scams are some of the most common scams we see. Scammers work hard to build trust and it may be some time before they reveal who they really are.”

“Romance scams are prevalent across all cohorts. Regardless of your age or background, anyone can fall victim to these sophisticated scams — it’s important not to feel embarrassed. Scammers are experienced criminals and know how to manipulate people to their advantage,”

“There are many different scam types but they all manipulate normal human emotions and desires to extract money from victims. The more aware customers are of potential scams, the better placed they are to spot the red flags and protect themselves and their loved ones this Valentine’s Day,” she said.

Romance Scam red flags:

 

1.   First impressions: Check if they have limited personal information on their profile or few connections, comments, likes and shares on social channels. Though a small online footprint doesn’t necessarily mean they’re hiding something, it is always important to be wary.

2.   Do your research: Check if their profile or alias has been identified by other scam victims. Search their name with the word ‘scam,’ or reverse search the images on their profile with a search engine like Google. This helps ensure the image is not taken from elsewhere.

3.   Saving face: Scammers can provide endless excuses for not showing themselves on camera or meeting in person. They will also be keen to keep relationships private and will perhaps suggest moving conversations off the dating site or social platform to an alternative private messenger.

4.   Keep your heart close and your wallet closer: Money is the goal of romance scammers. Once they have gained trust, they are likely to ask for money. This can be done in a direct way or more subtly, such as asking for money to visit their victim.

 

5.   Trust your gut, not your heart: Does everything they say match up? Keep an eye out for any discrepancies in conversation and with the information listed about them online. It can be easy to ignore red flags over the Valentine’s season, but always keep in mind the relationship may be too good to be true.

 

6.   Sharing isn’t always caring: Be conscious of sharing personal information. Never share passwords, one-time codes, card numbers or PIN codes with a potential partner. Additionally, never allow anyone remote access to your devices and systems.  If it is meant to be, they should never be concerned about the funds in your bank account. 

About Romance Scams:

Romance scams see cyber criminals build relationships online to gain trust and exploit that trust for money. This usually starts in the form of an unexpected message or friend request on social media or via a dating app.

The scammer will share tales about their life, with the goal of forming an inauthentic relationship with you. They will often shower their targets with compliments and try to build an emotional connection before attempting to exploit that connection for money.   

ANZ’s customer protection teams and systems operate 24/7. Customers who believe they may have been a victim of a scam should contact us immediately, on 13 33 50 or visit us at http://www.anz.com.au/security/report-fraud/ for more information.

For more information on the types of scams and how to protect yourself visit http://www.anz.com.au/security/types-of-scams.

Consumer confidence: inflation expectations dip

Source: ANZ statements

Consumer confidence fell 1.9pts last week. The four-week moving average was up 0.2pts.

‘Weekly inflation expectations’ fell 0.1ppt to 5.1%, and the four-week moving average was also down from 5.2% to 5.1%.

‘Current financial conditions’ fell 4.4pts, while ‘future financial conditions’ rose slightly by 0.1pts.

‘Short term economic confidence’ (about the economic outlook over the next 12 months) was up a touch by 0.5pts.

‘Medium term economic confidence’ (about the economic outlook over the next five years) decreased 2.7pts, which is its third straight weekly decline.

The ‘time to buy a major household item’ subindex declined 3.0pts.

Richard Gibb to join Group Board

Source: ANZ statements

Mr Gibb has been Chief Executive of Credit Suisse Australia since 2019, a role which he will step down from with effect from 31 January 2024.

Mr Gibb has had a long and distinguished career in the banking industry globally, including holding senior roles at Deutsche Bank from 2010 – 2019 (including as Co-Head of Corporate Finance, Asia Pacific in Hong Kong, Global Co-Head Financial Institutions Group in New York and Co-Chief Operating Officer, Global Corporate & Institutional Bank in London) and at Merrill Lynch & Co from 1997 – 2009 (including as Head of Financial Institutions and Financial Sponsors Groups, Asia Pacific in Hong Kong).

Commenting on the appointment Mr O’Sullivan said: “Richard’s extensive global banking experience will further strengthen the banking experience on the Boards and we look forward to his contribution.”

ANZ considers a new Capital Notes issue

Source: ANZ statements

ANZBGL has appointed ANZ Securities, Bell Potter, CBA, E&P Corporate Advisory, Morgan Stanley, Morgans, National Australia Bank, Ord Minnett, Shaw and Partners, UBS AG, Australia Branch and Westpac Institutional Bank (a division of Westpac Banking Corporation) as Joint Lead Managers and LGT Crestone Wealth Management as Co-Manager (together the Syndicate Brokers) to help consider the offer.

Launch of the offer remains subject to the receipt of various regulatory and Board approvals and prevailing economic conditions and there is no guarantee it will proceed.

Restrictions on distribution

In response to the implementation of the Design and Distribution Obligations legislation in October 2021, any ANZ Capital Notes offer (including any reinvestment offer) will be limited to wholesale investors and investors receiving personal advice, who apply through a Syndicate Broker.

ANZ Capital Notes offers will not include a securityholder offer which would enable existing ANZ securityholders to apply directly for the notes.

Investors interested in participating in any future ANZ Capital Notes offer (including existing ANZ securityholders through any reinvestment offer) should consider the target market determination for the notes and should speak to a Syndicate Broker or a financial adviser associated with a Syndicate Broker. However, not all financial advisers will have access to a new offer of ANZ Capital Notes. The contact details for the Syndicate Brokers are provided below.

These restrictions on distribution for future ANZ Capital Notes offers are consistent with the approach taken by ANZBGL for the issue of ANZ Capital Notes 8 in March 2023.

The Australian Government’s MoneySmart website contains details on choosing a financial adviser at moneysmart.gov.au/financial-advice/choosing-a-financial-adviser.

Any future ANZ Capital Notes offer will be made under a prospectus and any person wishing to apply will need to do so via an application form in or accompanying that prospectus.

Syndicate Broker contact details

 

Joint Lead Manager

Wholesale Investors

Investors seeking personal advice

ANZ Securities

Tariq Holdich: 02 8037 0310

Not available to retail investors

Bell Potter

Tim Griffin: 02 8224 2841

Shaun Argent: 03 9235 1744

Commonwealth Bank of Australia

Mitchell Walls: 1300 887 733

Not available to retail investors

E&P Corporate Advisory

Andrew Serle: 03 9411 4076

Andrew Serle: 03 9411 4076

Morgan Stanley

Jaimee Honter: 13 13 70

Jaimee Honter: 13 13 70

Morgans

Callum Lanskey: 07 3334 4831

Callum Lanskey: 07 3334 4831

National Australia Bank

Stefan Visser: 02 7226 8389

Not available to retail investors

Ord Minnett

Tom Morris: 02 8216 6331

Tom Morris: 02 8216 6331

Shaw and Partners

Steve Anagnos: 02 9238 1513

Fiona Burton: 02 9238 1571

UBS AG, Australia Branch

Jared Barr: 02 8121 5917

Not available to retail investors

Westpac Institutional Bank

Tyler O’Brien: 02 8253 4574

Not available to retail investors

Co- Manager

Wholesale Investors

Investors seeking personal advice

LGT Crestone Wealth Management

James Williams: 02 8422 5500

Not available to retail investors

Inflation data slows – slowing data shows need for continuing support for families

Source: Council of Trade Unions – CTU

Information released today by Statistics New Zealand showed that the cost of living increased by 4.7% last year, said CTU Economist Craig Renney. “This new data should reinforce the need for Government to support middle and low income families who have struggled with cost of living over the past few years,” said Craig Renney.

“Inflation was being driven by some costs that are hard to avoid for many. This includes rent (up 4.5%), household energy (up 5.9%) Local Authority rates (up 9.6%). Insurance prices were up 11.9% annually, driven by 23% increases in dwelling and contents insurance, and 16.5% increases in vehicle insurance. Food prices fell quarterly, but are still 5.7% higher than a year ago – with bread, fruit, and groceries price increases all outpacing general inflation.

“We have not yet seen an anouncement on the Minimum Wage from the government, despite that normally happening in December. The Minimum Wage needs to increase by at least the cost of living to make sure that those on that wage don’t fall further behind.“Inflation is at its lowest rate for two years, and quarterly inflation is at 0.5%. This means that inflation over the past three months has been within the Reserve Bank target rate, reducing pressure on the Reserve Bank. New Zealand now has inflation below the OECD average of 5.4%, and around the same at that found in Australia at 4.7%.

“Inflation has also fallen from 7.2% to 4.7% without significant cuts to government spending, and on a quarterly basis is now within the the target range. Inflation doesn’t appear to have been driven by government spending in any significant way. Promises to reduce current inflation by cutting public spending should be treated with a high degree of caution. Instead those cuts will simply hurt those who use those services, with little or negative economic benefit overall,” said Renney.